Fazoli's 1255 N Dixie Hwy

Rating 3.7
3.7 out of 5 stars
(78 reviews)
10:00 AM - 10:00 PM 10:00 AM - 10:00 PM 10:00 AM - 10:00 PM 10:00 AM - 10:00 PM 10:00 AM - 10:00 PM 10:00 AM - 10:00 PM 10:00 AM - 10:00 PM

Recent Guest Reviews for Fazoli's 1255 N Dixie Hwy

(Displaying 6 out of 78 reviews)
  • Rating 2.0
    2 out of 5 Stars
    service and experience has fallen since you first open this location. the food is still just as good but taking longer to get food not coming around with more bread sticks and just a lot slower. there were 2 of us and it took about 10 minutes to get our food and the restaurant wasn't busy. there was 1 person in the kitchen and a cashier and 1 delivering the food. we have been in this location and it be a lot busy and not have to wait as long for our food. the last visit we got the wrong order and had to repeat our order to 3 people before getting our correct order. this keeps up we won't be going back. this is one of my boyfriends favorite places to eat but is not happy with the service we have had especially the last 2 visits.
  • Rating 3.0
    3 out of 5 Stars
    The experience wasn't as good as it has been in the past. I had to repeat my order 3 times to the cashier then got it to go instead of dine in and it wasn't the correct order. We got the ultimate sampler instead of the ultimate spaghetti. When it was brought to us we had to repeat it another 2 times and several times while waiting for out dinner. Very disappointed in the service. The manager did bring us our meal finally and apologized for the mistake and offered us a dessert which we don't eat. I was very disappointed. We ordered the 2 ultimate spaghettis and 2 waters which the cashier couldn't understand why that was all we wanted, I mean had to tell him twice on that and the look gave you the impression he couldn't believe just water. After all this had to ask for our number and the cups for the water.
  • Rating 1.0
    1 out of 5 Stars
    This was my first time eating from this restaurant. I thought it was odd that alfredo sauce comes on the chicken parm, but i specifically requested my order without it. I get home and of course its on there regardless. Now i will never be returning.
  • Rating 5.0
    5 out of 5 Stars
    what a great experience, we were greeted right when we walked in, everyone was so friendly and willing to get anything we needed!! Will keep this store in mind when I'm back in Michigan!!

    I just can't say enough good things about my experience!!
  • Rating 1.0
    1 out of 5 Stars
    I went in no one was in line ordered baked spaghetti and stated that I did not want the pizza baked spaghetti, got home and what was in the bag the pizza baked spaghetti. This will be my last trip usually when I go in the place is a mess and I keep giving it chance.
  • Rating 1.0
    1 out of 5 Stars
    Been to this location three different times. The first time was in the evening and I had chicken alfredo it was very good and the roads were very hot and they were awesome service.
    Now the last two times I've been here I've been on the weekend and it was early 10:11 in the morning the first time I got lasagna if anybody knows what a soggy noodle taste like well that's what this was obviously I've been sitting back there too long showed up and got soggy but it was served I do believe I got sick during the week from that meal besides that the second time I got the baked spaghetti if the meatballs were even warm I would call it baked spaghetti when you bake something that she's usually bubbles has a golden color to it and it's considered baked again horrible service horrible bonds they were cold and the food was not anything to write home about if I had you eat here again I would say not likely at all also each time I've come here the Civil War had cheese on it each visit as if they're not paying attention when they're cleaning the silverware sad sad sad

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Monroe, MI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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