Fazoli's Muskegon

Rating 4.1
4.1 out of 5 stars
(46 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$7.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
$4 Senior Meal - All Day
$5 Lunch Everyday until 4pm

Recent Guest Reviews for Fazoli's Muskegon

(Displaying 6 out of 46 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Good customer service. But I had rotten, black tomatoes on my house side salad. Also, I had asked for croutons for my salad, and she said she'd put them in my bag. When she brought my food, I asked again if the croutons were I. The bag and she said yes. I didn't have croutons when I got home. My fettuccini Alfredo was cold.
  • Rating 1.0
    1 out of 5 Stars
    I ordered a meal just to arrive home and realize that it was a hair in my food. I immediately called to make a complaint and was told by the manager Cindy that I would receive a coupon in the mail. 3 weeks later and I have not received a thing. I called to inquire why and Cindy very rudely gave me the name of the general manager Bran Grabe saying that it has not been sent out yet which is very unprofessional. I should have immediately received a refund instead of having to wait 3 weeks or more for a coupon.
  • Rating 1.0
    1 out of 5 Stars
    So saddened by today's visit. First, I had three orders, for teacher appreciation day, and was told I could not place three orders at the drive thru window. Okay, so I put two orders together, to make it work. Not a big deal, but no one was in line behind me or in front of me, so would not have mattered. Also, this policy is not posted at the menu board... But, that aside, I had a couple "Sweet Deal" vouchers to use. The total of my second order was $16.xx and was handed my receipt. I asked about my change and was informed that change is not given for the vouchers (which, by the way, are purchased, not free). Why would they not inform me of this before I use them? I could have either used one plus cash, or ordered more to use the entire voucher. Definite breakdown in communication. We really enjoy the food, but the service has continued to get worse; maybe just some conversations on what can be done to communicate with the customer a little better.
  • Rating 4.0
    4 out of 5 Stars
    The cinnamon swirl bread stick is really awful. Way to much cinnamon and not enough sugar. Perhaps a cinnamon sugar mix would be better.
  • Rating 1.0
    1 out of 5 Stars
    Poor service. Don't give us all are food then complain about my asking for it. Refuse to give me corporate information as well
  • Rating 3.0
    3 out of 5 Stars
    Our food was cold had to have them warm it up

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Muskegon, MI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (231) 737-6448 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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