Fazoli's Arnold

Rating 3.1
3.1 out of 5 stars
(17 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Arnold

(Displaying 6 out of 17 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Went through drive thru, about a 18min wait. ordered large strawberry lemon ice. Cup was not filled to top, about a good 1/2" shy of full. When asked if drive thru employee could fill it to top (i was reaching to hand cup with lid off), recd response "oh, thats how we make them", (refused to take cup to fill) I said "no it is not, I get them all the time, they are always filled to the top. She closed window and that was that. Horrible customer service! I have been getting these forever, at least one to two times a week. I never have been disrespected in the past. Just angry, and wanted to share!
  • Rating 2.0
    2 out of 5 Stars
    As soon as we walked in there was a very unpleasant smell, couldn’t identify it but it was not good. When we went to get our drinks that area smelled like mold or mildew. Will not be visiting there again because i was barely able to eat thinking of the unsanitary conditions that could be causing the smells.
  • Rating 1.0
    1 out of 5 Stars
    At lunch time with only seven people in your restaurant 65% of the tables needed cleaning. It took a while to get someone to take or order even though someone was at the cash register but completely ignoring us. I finally had to ask them if I could place my order.
    When we finally got or food, it was as dry as it could be. No one offered us any bred sticks so we had to go up to the counter and ask for more.

    This store must be under new management because it wasn't always like this.
    As long it is being run like it is now we won't be coming back.

    Will Greer
  • Rating 2.0
    2 out of 5 Stars
    Missing food from order after long wait with no other cars in drive thru
  • Rating 3.0
    3 out of 5 Stars
    Was disappointed that fresh grated cheese was not offered and the herb blend was put on before being brought to the table. I'm not a fan of the herb blend. Sweet tea ran out so they refilled behind the counter, great! My daughter asked 10 minutes later and was told it wasn't finished brewing and then sugar needed added, it would be a while. We have college, couldn't wait. This was my least favorite visit.
  • Rating 1.0
    1 out of 5 Stars
    Normally this restaurant is okay. However we are here right now and every single table is dirty (not an exaggeration). There are people waiting around trying to find somewhere to sit, and they can’t.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Arnold, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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