Fazoli's Bridgeton

Rating 3.0
3.0 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Bridgeton

(Displaying 6 out of 28 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I would go lower if I could. my first time at a fazolis and I wont go back to this location it was dirty beyond belief food left on tables all over the floors crayons. I didn't finish my meal.
  • Rating 5.0
    5 out of 5 Stars
    Great experience. All of the employees were friendly and attentive. All the food items rang up correctly. My family and I left there in awe at the wonderful employees.
  • Rating 1.0
    1 out of 5 Stars
    This was a terrible experience! They got 2 of 3 orders incorrect. One person ate the incorrect order I ask to have what I had ordered. The two people in my group had already finished when I finally got my food. Their were other people getting the wrong food also. The service was very unprofessional. After telling them I wanted what I ordered they took back the incorrect order and went on serving everyone who came in and ignored my order. Finally someone from my group went to the counter and told them this was not professional and they should have taken care of the order immediately. This location need customer service training or it may not stay in business as I wasn't the only one getting treated that way!
  • Rating 1.0
    1 out of 5 Stars
    In Apri 4th I went thru the drive thru. I ordered baked lasagna and extra bread sticks. I live 15 to 20 minutes from this restaurant. When I got home I notice the bread sticks were missing. I called the store and was told I would receive a coup for the missing item. Then I went to heat up the lasagna, only to find baked spaghetti. I called the store and got the manager. I told her about the mix up and let her know that I had just called less than 10 minutes prior. She could find none of my information, so I gave it to her again. I was told that within a week I would receive a coupon replacing the things. A week later I had not received anything. I contacted the store again. I was told by male manager that he would check into it and send something out to me. As of today I have not received anything. When I called again I was told nothing could be done without the receipt. I go there weekly for the same meal. I could only find theMarch 23 rd receipt. So I haven’t been reimbursed for the meal.
  • Rating 1.0
    1 out of 5 Stars
    The employee who took our order didn't care about there job. When I went up to the counter the two employees putting together trays couldn't even take a second to see what we needed when I said "excuse me, ma'am?"

    I have photos of degreesser and cleaner all over the building with towels laying on the counters which doesn't meet code....
  • Rating 1.0
    1 out of 5 Stars
    Found a black hair in my food, went back to work realized they never gave me my debit card or receipt. Had to cancel my debit card and pay for an over night fee. Went back to get it and the manager never came out,10 mins later sent one of the counter girls out with my debit card no apology or anything.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Bridgeton, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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