Fazoli's Bridgeton

Rating 3.1
3.1 out of 5 stars
(25 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Bridgeton

(Displaying 6 out of 25 reviews)
  • Rating 1.0
    1 out of 5 Stars
    In Apri 4th I went thru the drive thru. I ordered baked lasagna and extra bread sticks. I live 15 to 20 minutes from this restaurant. When I got home I notice the bread sticks were missing. I called the store and was told I would receive a coup for the missing item. Then I went to heat up the lasagna, only to find baked spaghetti. I called the store and got the manager. I told her about the mix up and let her know that I had just called less than 10 minutes prior. She could find none of my information, so I gave it to her again. I was told that within a week I would receive a coupon replacing the things. A week later I had not received anything. I contacted the store again. I was told by male manager that he would check into it and send something out to me. As of today I have not received anything. When I called again I was told nothing could be done without the receipt. I go there weekly for the same meal. I could only find theMarch 23 rd receipt. So I haven’t been reimbursed for the meal.
  • Rating 1.0
    1 out of 5 Stars
    The employee who took our order didn't care about there job. When I went up to the counter the two employees putting together trays couldn't even take a second to see what we needed when I said "excuse me, ma'am?"

    I have photos of degreesser and cleaner all over the building with towels laying on the counters which doesn't meet code....
  • Rating 1.0
    1 out of 5 Stars
    Found a black hair in my food, went back to work realized they never gave me my debit card or receipt. Had to cancel my debit card and pay for an over night fee. Went back to get it and the manager never came out,10 mins later sent one of the counter girls out with my debit card no apology or anything.
  • Rating 1.0
    1 out of 5 Stars
    I really give this place ZERO RATING. I picked up a few daVinci sandwiches this evening and one of the sandwiches was littered with hair. Yes, i said hair. My son did not realize it until he was halfway through his sandwich. I was horrified and thought my sandwich had the same gross issue and it did! I tried to reach a manager and they were not available. I’m disgusted and want my money back. I’m not sure if it was some sick joke but My family and i will not be dining there anymore.
  • Rating 1.0
    1 out of 5 Stars
    My only real complaint isn't necessarily about the customer service, the food was exceptional. I just have a problem that I was overcharged for my order. And I didn't notice until I consolidated my accounts later that night. On the receipt I was supposed to be charged $13.04 for my order which was for a turkey club submarina sandwich and a double slice of cheese pizza total being $13.04. however when I looked at my card statement it shows I was charged $16 and 50 some odd cents. I would like to have this problem rectified immediately. I'm not sure if this occurred because the associate wasn't being very attentive or she charged me forthe order of the person who was in front of me in line because I don't think they got their food they instead drove off. I may be mistaken about that however the problem is is that I was overcharged
  • Rating 1.0
    1 out of 5 Stars
    Absolutely horrible

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Bridgeton, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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