Fazoli's Festus

Rating 3.1
3.1 out of 5 stars
(29 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Festus

(Displaying 6 out of 29 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Came through the drive through 45 minutes before close. Which I know isnt alot of time before things start being cleaned and closed down. But I had just gotten off work and needed to grab a late dinner. When I had ordered my food the drive thru worker was very polite! But when I pulled up to the window, the manager(I'm assuming) was yelling at her staff about taking some type of order 30 minutes before closing time. (Which it was 40 minutes till at that point). Not sure if it was my order or another order she was referring too. But regardless. It gets very uncomfortable seeing/hearing management yelling at the staff. The drive the worker thought fast enough to close the window as soon as she could, but wasnt fast enough to where the yelling was not heard.
  • Rating 5.0
    5 out of 5 Stars
    In for dinner on 8/9 and we were at the tail end of their dinner rush. The dining room was full. From the time we ordered to us leaving the restaurant each employee went above and beyond my expectations in the fast food industry. Our food came out fast. As the dining room was clearing out the team came out quickly to clean and restock. Overall just very impressed. Good job team!
  • Rating 1.0
    1 out of 5 Stars
    Service was horrible. The staff were rude, and not friendly. Fettuccine was nasty, tasted like bug spray, and left a metallic taste in our mouths, brought it to managers attention and she acted as if we were dumb.
  • Rating 1.0
    1 out of 5 Stars
    I ordered food through door dash with you, the salad I received had a roach in it. I called when I noticed and the manager rudely told me there wasn’t a big problem there and said I could drive there for a new salad. It’s so disgusting to find a bug in my food, I wouldn’t want to order from Fazolis ever again. I do want a refund for my food but also the point is the manager didn’t seem to concerned about the roach and was more defensive so looking into that is probably a good idea also.
  • Rating 1.0
    1 out of 5 Stars
    Tim said he would not correct overbillingcaused by birthday freebie. Ruined my family celebration. We are never goiñg back añd strongly not recommending oñsoc8almrdia. Fix 6our app
  • Rating 1.0
    1 out of 5 Stars
    I ordered the shrimp alfredo. Just like the chicken alfredo but without chicken and with shrimp. She rung it up as parmesan crusted shrimp bake. The visit before this one I did have that and I ended up not liking it at all because it has bell peppers in it. So their is no reason for me to get the same thing. The employee 'Marie N', went back to tell her other coworkers that I was wrong and she was mocking my voice. I sat in the back on the seating area and could hear her over everyone! She was so disrespectful towards me, someone really needs to explain to her what friendly customer service is. I was very disappointed.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Festus, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's Festus

Click to find available positions and start the application process.
Career Opportunities

Nearby Fazoli's Restaurants

Back to top