Fazoli's Independence

Rating 2.5
2.5 out of 5 stars
(18 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch

Choose Two half portion menu items and a drink until 4pm.

Monday: Pasta Your Way Special

$3.99 Pasta Your Way

Tuesday: $0.99 Kids Meals

Available 5pm - 8pm with purchase of any adult entrée.

Wednesday: $4 Senior Deal

Offer valid with card, add a small drink for just $1.

Thursday: $4 Off Family Meals

Family meals include family salad and 8 breadsticks.

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Recent Guest Reviews for Fazoli's Independence

(Displaying 6 out of 18 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I arrived at the drive-thru at 11:15. The associate informed me they could not make salads, which was disappointing but not a huge deal. I ordered a baked lasagna. When I pulled up to the window, the cashier informed me it would be a 20 minute wait for all food. “We just got the line set up. We just opened,” she said. I thought for a second and asked when the store opened. The cashier replied “10:30.” I’m not sure why food would not be available until 11:35 if the store was supposed to be open at 10:30.
  • Rating 3.0
    3 out of 5 Stars
    The line was long and the cashier was stressed, but she apologized for the wait. My husband tried to tease with her and she didn't respond. 3 times I asked for more breadsticks, 3 only and once I had to go to the counter and still didn't get any, while the people next to us that had 5 people in their family, received 3 overflowingn plates full. There were only the two of us, not good service :(
  • Rating 1.0
    1 out of 5 Stars
    We stopped at this Families for lunch. The experience was terrible. The cashier didn’t appear to know the menu or options. She acted confused. It took over 25 minutes to get a salad and 2 pasta dishes. The salad came out without dressing. The pasta dishes were cold. For a $23 lunch bill I expected to get warm food within a reasonable amount of time. We will not be visiting that store ever again.
  • Rating 1.0
    1 out of 5 Stars
    Walked in at 1:30pm on a Sunday and was told that there was over a 30 minute wait on the entire menu! I asked how that is possible seeing as many people are just now getting out of religious services, they are located in a very busy shopping center and it's a holiday weekend. The answer I got was they only have 1 cook and had catering orders. As a customer, that isnt my problem and if you advertise FAST then maybe staff better for a catering day. I happily took my money, and my kids, right across the street to Noodles and Company..where I had my food in less than 10 mins.
  • Rating 1.0
    1 out of 5 Stars
    Horrible customer service, waited for 28 minutes for my food, the food was lukewarm, they were out of silverware, and all of the sodas were low on syrup. The bathrooms were also trashed and there was food all over the floor. I’m definitely taking Fazolis off my “go to” reastraunts for a very long time.
  • Rating 1.0
    1 out of 5 Stars
    Horrible service. Breadsticks were cold and food to forever to get to the table. Breadsticks also had no flavor and were basically soaked in grease. My partner and I love Fazoli’s and have had awful experiences everytime we come to the independence location. Employees were acting clueless and manager was rude. Working in the food industry I know how a good establishment should be.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Independence, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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