Fazoli's Independence

Rating 2.7
2.7 out of 5 stars
(83 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Fundraise at Fazoli's. Free & Simple.

GroupRaise is a new way of organizing restaurant fundraisers for things you care about. Bring people together at a local restaurant to support causes that are doing amazing work around the world or fundraise for groups like your school, church, college club, or any other 501(c)3 non-profit organization.

Recent Guest Reviews for Fazoli's Independence

(Displaying 6 out of 83 reviews)
  • Rating 2.0
    2 out of 5 Stars
    I ordered a lunch combo, spaghetti with meat sauce and caesar salad. The spaghetti was fine. When I got home I noticed that the quality sticker on my salad said it should have been tossed by EOD 9/2/19. I was there on 9/3/19. Took pic of the receipt next to salad. Order ID is AAA2PHVUANAT
  • Rating 5.0
    5 out of 5 Stars
    Great Service
  • Rating 1.0
    1 out of 5 Stars
    Went through drive thru. Ordered my food and it was not right. They did not give me my salad then I open my club and it has onions and bacon on it when I asked for them to take it off. I went in and got my salad.
  • Rating 3.0
    3 out of 5 Stars
    I give yall a 3 because you discontinued the baked Alfredo and that was my boyfriends favorite. We came here once a week and are very disappointed. Please bring it back!!
  • Rating 1.0
    1 out of 5 Stars
    No help at counter. Was ignored by person that was putting an order together. Not even a "wait just a minute and we'll be right with you". Not the first time this has happened.
  • Rating 1.0
    1 out of 5 Stars
    It is 6:44PM & I have been waiting to place my order & now get my 2 orders of spaghetti with meat sauce & meatballs in the drive-through lane for over 24 minutes since arriving in drive-through Lane.

    Upon arriving at the speaker, I sat waiting for 6 minutes until they took my order.

    This is totally unacceptable & upon at least 5-6 previous visits, we have had similar experiences— including witnessing a staff walk-out as we arrived at the counter inside to place an order. The staff literally all walked-out leaving the manager alone to deal with everyone in the restaurant.

    Get your act together Fazoli’s! Surely you have enough resources in your corporate office to deal with staffing issues, timing of order placement, good management practices. What the heck GIVES?

    Can’t tell you how many times we have forgone Fazoli’s because of the numerous wretched experiences we have had at this location!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Independence, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's Independence

Click to find available positions and start the application process.
Career Opportunities

Nearby Fazoli's Restaurants

Back to top