Fazoli's St. Charles

Rating 3.2
3.2 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's St. Charles

(Displaying 6 out of 28 reviews)
  • Rating 5.0
    5 out of 5 Stars
    Caleb is an excellent employee. He was very courteous and helpful. After sneezing he said excuse me while I go wash my hands. Very commendable.
  • Rating 5.0
    5 out of 5 Stars
    Associate Thomas D was exceptional. Professional, prompt, friendly & accommodating, he deserves accolades from management.

    My only complaint is about the smell of that particular location. Smells like sewer inside.
  • Rating 1.0
    1 out of 5 Stars
    Baked Lasagna sauce SO over salted that I couldn’t taste the meat, cheese, and pasta. Bottom almost burnt. We always enjoyed the Chicken Broccoli Penne, but it was also over salted and a disappointment. My tongue is still numb 30 minutes later. Never eating there again.
  • Rating 1.0
    1 out of 5 Stars
    Worst service I’ve ever had at any fazolis. I frequent fazolis at least 2/3 times a month... but I’m not sure if I will anymore, especially this location! I walked in at 1:10. Nobody took my order until 1:15. Mind you, I was the only one line... someone from the drive thru walked up, looked at me, got some bread sticks and then walked back into the kitchen. I could see the employee standing there not doing anything through the window on the silver door.. my receipt printed out at 1:15 PM, and I didn’t receive my food until 1:24! 9 min might not seem like a long time, but when all I ordered was fettuccine and I was the only person in line... it’s ridiculous.
  • Rating 1.0
    1 out of 5 Stars
    Marquis was throwing plates without regard. Pasta sauce splashed all over us & dishes were left on the floor. we will not eat there again
  • Rating 5.0
    5 out of 5 Stars
    Betty took my order and gave amazing service throughout the meal, to all of the guests.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Saint Charles, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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