Fazoli's St Joseph

Rating 2.4
2.4 out of 5 stars
(17 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's St Joseph

(Displaying 6 out of 17 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I haven't been to a fazoli's in years because they don't exist where I live. So, I was super excited to go back in and reconnect.
    I walked in and immediately the lady behind the counter started listing the items that they were out of. Bread Sticks, Coke, Etc...There was no hello. No apology. Just the list. Super disappointing. I didn't stay.
  • Rating 1.0
    1 out of 5 Stars
    There was no chicken on my chicken Parmesan.
  • Rating 1.0
    1 out of 5 Stars
    Terrible customer service. Customers all around us were recieving breadsticks. One customer received a whole pan of breadsticks and another recieved half a pan of them. When they brought us our food we didnt get breadsticks. We had to go up and ask for them multiple times.
  • Rating 1.0
    1 out of 5 Stars
    Girl at counter obviously needs trained - didn’t know what came with kids meals....

    Wanted to change order after I saw how much they charged for a drink - could have gotten drink and piece of pizza for less.... manager came and said there was nothing she could do - really!!!!
  • Rating 1.0
    1 out of 5 Stars
    2 friends & I visit probably 4 or 5 times a month for lunch. We visited today (2/8/19) at around 10:40am. My friends were unable to order the fettuccine Alfredo in the 2 for $5 because they were out of fettuccine. I ordered & paid for Penne noddles in the craft your own, & they came to the table to let me know they were ALSO out of those. My friends salads also came out in to-go containers because “that’s all we have”. They told us “the pasta guy wasn’t here.” Now, I’ve never worked at a Fazolis but I do work in the food industry. I know sometimes things happen with the truck running late, or running out of things. But I’m pretty sure your pasta noodles come in onna truck. I HIGHLY doubt you make every single noodle there in store. Wouldn’t you just have to ... boil them? Is not everyone trained to do that? & why lie about the situation instead of just saying “I’m sorrh were out of that.” We weren’t even offered anything. Not that I would want a refund, I did get food, but possibly a free cookie or cheesecake wouldn’t hurt to offer. I mean, at my place of employement, if we run out of things we always offer a free cookie or something. Anyways, just wanted to let someone know we had a bad experience. Probably will be back, because we like breadsticks, but would love to know if your out of something BEFORE paying for it.
  • Rating 2.0
    2 out of 5 Stars
    They apparently ran out of alfredo sauce and was using some nasty jar stuff or changed the sauce I simply stated it was gross and not the same guy was very helpful on trying to get me a refund which he did then an employee was back there complaining about me talking loud enough for everyone to hear yelling at the kid for being a good worker. Ended with them yelling cuss words all over some nasty alfredo I said I'm not gonna eat. Tasted like prego out of a jar

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Saint Joseph, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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