Fazoli's St Joseph

Rating 2.1
2.1 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's St Joseph

(Displaying 6 out of 28 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I went through your drive thru today on my lunch break and ordered a baked with a side of garlic butter. I am a vegetarian and 5 months pregnant and your baked spaghetti is one of my daily cravings. Upon returning to my office I find I was given baked ziti which has meat sauce. The baked spaghetti does not. I tried to contact the store numerous times to see about a replacement at sometimes as I could not leave the office again. After trying for over an hour no one ever picked up the phone. I would like to get some type of resolution as I paid $8 for an item I could not consume.
  • Rating 1.0
    1 out of 5 Stars
    Went thru drive thru at 12:48npm today 6/11/19. 1st the bag was tied closed so I could not check my order. 2nd I wanted alfredo sauce to dip my breadsticks in and was charged but didnt receive it. Also asked for meat sauce on the sampler and received tomato saauce with a meatball. Didnt get to check the order until I arrived back at work. Tried to call the store 3 times and nobody answered the phone. Pretty ridiculous you pay almost $25 for lunch for 2 people and cant even get what you order. And nobody to fix it because they dont answer the phone.
  • Rating 1.0
    1 out of 5 Stars
    We have left without being waited on. People outside back of building smoking. One person was doing drive through. This is the 2nd time we have walked out because of poor service.
  • Rating 1.0
    1 out of 5 Stars
    I came to Fazoli's tonight looking foward to the usual good food and experience. It was raining and there was a long line at the drive thru so I went in. I was the only one in line inside. I ordered baked spaghetti and a double slice. Several others are in line by this time and in house orders are up. When my order gets done one of the girls from the back packs it for me and I remind her I need breadsticks which she puts in my bag.I get home and my husband's pizza is very overcooked. Pepperoni is black around the edges and very dark brown on the bottom. My baked spaghetti had meat sauce instead of marinara and very little cheese. There was also a broken piece of plastic in my baked spaghetti.
  • Rating 1.0
    1 out of 5 Stars
    It took 30 minutes to get our food. Other customers also waiting a long time. They didn't bring part of our order or breadsticks. Had to go to counter to get these items. Fettuccini noodles were hard. I ask for more Alfredo sauce to mix into it hoping it would help but it was cold so it made it much worse
  • Rating 2.0
    2 out of 5 Stars
    Although the food was okay, the restaurant was filthy, every table dirty, tables not even cleaned of dishes, no ice or tea, we cleaned our own table and when we left no one had even bothered to clean. Lucky the health dept did not show up. This was at 7:00 PM and not busy at the time

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Saint Joseph, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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