Fazoli's St Joseph

Rating 2.0
2.0 out of 5 stars
(38 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's St Joseph

(Displaying 6 out of 38 reviews)
  • Rating 1.0
    1 out of 5 Stars
    My food order was wrong. Items were missing, sauces were wrong. I didn't get my husband lasagna. I called the manager that night and was told she would email me a coupon. She said if I didn't receive it to call back. (she said this in a way that made it sound like she might not do her job with care and not like she was concerned about my customer experience.
  • Rating 1.0
    1 out of 5 Stars
    We waiting a full 40 minutes for our order. We had to check on it 2 times. Were told part of it was ready but waiting on the rest. No apologies for our wait.
  • Rating 1.0
    1 out of 5 Stars
    This was the worst experience I have ever had for fast food. I pulled up to the window, the girl said Hold on one moment. I said no problem. She took my order and was very short with me. Then I pulled up to the window, she had her back to it and was laughing it up with her coworkers for 7 minutes before taking my money. Then she handed me my bags and I had to ask her if I had breadsticks in the bag and she just nodded her head. My food looks terrible. Very terrible experience and doesn't even deserve a 1-star.
  • Rating 1.0
    1 out of 5 Stars
    My order was not correct. Didn’t realize it until I got all the way home. Very frustrating!!
  • Rating 1.0
    1 out of 5 Stars
    This store is disgusting. There was a fly in the water dispenser. The lids were off of the tea dispenser, there was trash all over the floor. The tables and chairs had trash and food spilled on them. The employees did not apologize for any thing and seemed put out to exchange the drink cups for bottled water. After showing the fly, the employees did nothing to check the problem. It was way past lunch, 2:25 pm. I will not return to this store.
  • Rating 3.0
    3 out of 5 Stars
    The salads🥗 were all bad, unacceptable. Even the girl at the counter said they were gross. The rest of the meal was excellent.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Saint Joseph, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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