Fazoli's Independence

Rating 4.1
4.1 out of 5 stars
(70 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$8.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
$1 Off Sampler Platters
$4 Off Family Meals - All Day
$6 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Independence

(Displaying 6 out of 70 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I ordered spaghetti with meat sauce today for lunch. I hardly got any meat sauce just spaghetti. I know your people are swamped at lunch time. I like your food but i may not go to that location again.
  • Rating 5.0
    5 out of 5 Stars
    Manager was sweet about the oopsie with my order, Thank you!
  • Rating 3.0
    3 out of 5 Stars
    First let me say the food and service was great and I would have given 5 stars but... Although the dining area was clean the bathroom looked like something I would expect on one of those tiny run down gas stations in the middle of nowhere. The urinal was caked with deposits that must have taken months to accumulate. I took a picture but it doesn’t seem I can post it here. Since I visited right before we left, I didn’t lose my appetite but it was certainly a gross out moment with a smell that was stomach turning. We were passing through on vacation and usually stop there, that may be changed to previously stopped there.
  • Rating 1.0
    1 out of 5 Stars
    This entire experience could have been avoided if first our order was double checked before we left the drive through or the big one, when we called back because part of our order was left out, an apology. Neither happened. When we called back and notified our breadsticks weren’t added that we paid $3 for and asked if we could get a refund the manager asked ‘can you just come back up and get them’. We live on the opposite side of town, so this response was unacceptable. Management 101 is to empathize and apologize, had this happened we wouldn’t of returned our order so lack of customer service cost you $21 and customers since our order couldn’t be double checked or at the very least an apology. It wasn’t even busy so I don’t understand why it wasn’t checked and why the manager felt she needed to treat us the way she did. The gentleman at the counter when we returned the food was the only one who seemed to care, he had to ask the manager for her card for the return. She put her card on the counter and walked off not offering an apology for her mistake, she was the one working the drive through. I think she needs a refresher coarse on how to treat people and how to check orders.
  • Rating 5.0
    5 out of 5 Stars
    Anytime I come here there is excellent service. They are always nice and very helpful. They never get my order wrong. The food is always so good.
  • Rating 5.0
    5 out of 5 Stars
    Love coming here -- restaurant always clean, food hot, servers friendly. A fantastic experience every time.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Springfield, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (417) 882-0073 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Online Takeout Ordering
  • Loyalty App / Rewards Program

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