Fazoli's Independence

Rating 4.2
4.2 out of 5 stars
(57 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$8.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
$1 Off Sampler Platters
$4 Off Family Meals - All Day
$6 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Independence

(Displaying 6 out of 57 reviews)
  • Rating 1.0
    1 out of 5 Stars
    The employee at the drive thru windows shirt was covered in animal hair. It was so disgusting. There was even hair found in our food. There is no possible way that location is sanitary.
  • Rating 5.0
    5 out of 5 Stars
    Employees went above and beyond to help me order something similar to an item no longer on the menu. Very helpful and generous. Food was great!
  • Rating 5.0
    5 out of 5 Stars
    Great for fast food.
  • Rating 1.0
    1 out of 5 Stars
    I love Fazoli's, but the to go service is the worst in the industry. Its not this locations fault. It's obvious there is some top level issues here. When you call there is an option for take out, but when they answer they always say how can I help you and sound flustered. Why doesn't the phone just tell them its a carry out calling? The staff is under trained, unequipped and frustrated with to go orders. I've actually been yelled at for calling my order in. Instead of ringing up to go orders on a second POS, they write the order down and then I have wait in line to pay when they show up, while my food is sitting on the marble counter top being sucked of any heat. Then when its your turn, you have either have to retell them the order or they find the paper they wrote the order on... this makes no sense. There is always a second POS just sitting there being unused. Why don't they place the to go orders there, thus allowing people to skip the line. Lastly why make hot and fresh food, just to sit it on the cold marble counter to get cold? My pizza was ice cold only after a minute. The mobile app is just as bad, they put the food on the counter long before the time says and I get cold food every-time. I'm submitting this for the second time, no one has contacted me yet. I don't mean to be a pain, I would like to see some improvements so I don't get cold food in the future, THANKS!
  • Rating 4.0
    4 out of 5 Stars
    The sign at the restaurant said all you had to do was sign up for the app and you would get a free baked spaghetti. It did not say you had to make a purchase. When you go to the app it said you had to make a purchase of a drink. I did purchase a drink for my meal but that would not give me the offer of the free baked spaghetti. That is false advertising saying that is all I had to do was sign up. I looked closely at the sign on the table it did not have small print saying you had to purchase a drink. Then it wouldn’t be free! Right?
  • Rating 1.0
    1 out of 5 Stars
    Asked for no mushrooms on my pasta, get home and there is mushrooms on my pasta. I told the guy several times no mushrooms.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Springfield, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (417) 882-0073 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Online Takeout Ordering
  • Loyalty App / Rewards Program

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