Fazoli's Lincoln

Rating 2.1
2.1 out of 5 stars
(40 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Lincoln

(Displaying 6 out of 40 reviews)
  • Rating 1.0
    1 out of 5 Stars
    In Line behind 2 other cars, nobody in restaurant, 30 min wait
  • Rating 5.0
    5 out of 5 Stars
    Charles is great at his job in the kitchen. Great customer service, personality and goes way above and beyond to make sure the quality and service is excellent. I want to recommend him on his superior service in the kitchen.
  • Rating 1.0
    1 out of 5 Stars
    Waited over an hour for food while everyone else was served. Was not offered breadsticks or an explanation during the wait. Servers were not friendly at all. We were totally ignored and we had a 3 year old with us. When the food did come it was cold and very UN/appetizing. Won’t be going back.
  • Rating 1.0
    1 out of 5 Stars
    If I could give negative stars I would. One guy was running the registers while the others stood and talked during dinner rush. I placed my order of two pieces of pepperoni pizza, a kids cheese pizza slice and their advertised dish of the chicken parmesan. Groups of multiple people with 3-5 people came in well after we had sat down. They all had pasta and had their order out way before us. After asking the lady if she could check on our food she immediately said that it was a 15-20 minute wait. After we told her we had been sitting there longer than that she walked away and yelled from the register that our food was next up. The group of 5 that came in way after us got their food after that, which was all pasta. We informed her it was not acceptable and all she could say was. Well it depends on what people order. I was highly dissatisfied and don't plan on coming back.
  • Rating 5.0
    5 out of 5 Stars
    Our lunch was a great experience, we were a little slow on our order but cashier was very helpful, food was delivered quick and the same person who took our order delivered our food with great attitude. My order was not 100 percent correct but I did not say anything as I was okay with what was delivered. But a short time after I started eating Chris and Charles came to the table with my "exact" order. I said I was OK with what was delivered but they wanted to make it 100 percent right with me. In my opinion they went way above and beyond what was required. All three people in my group were impressed with these two young men. Mistakes are made but when they are corrected so quickly, with great service and attitude, that says great things about Fazoli's and the proud people that work there. Thanks for the great experience. Gary Keller
  • Rating 5.0
    5 out of 5 Stars
    Nathan H was phenomenal!!! I went thru the drive-thru and he was UNDERSTANDABLE! Spoke very clearly and was helpful in making a menu choice. Remarkable guy!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lincoln, NE. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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