Fazoli's Lincoln

Rating 1.8
1.8 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Lincoln

(Displaying 6 out of 28 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I went through the drive-thru. I verbally confirmed what was in my order and the employee confirmed. No Alfredo sauce was included. This was discovered when I got home. I drove back to the restaurant only to be handed cold Alfredo sauce and then employee shut the window and disappeared. I stayed in the driveway to see if I could get it at least heated up. Employee was gone. Cleaning employee could clearly see I was waiting to talk to someone but he ignored me. If the product wasn’t available it would have been better to communicate that to me. Not make me pay for a cold product. Especially after I went back to the trouble to go back for the product.
  • Rating 1.0
    1 out of 5 Stars
    Worst customer service ever. Went through the drive through and the gal just dumped pasta all over the floor and didnt care. I have a picture of the pasta all over the floor. And you could hear her through the window saying she didn't give a f***. I work in food service and this was disgusting. The guy taking the orders was complaining that he has to work both the front and the drive thru. There was no one in the front. The food was cold when we got it. The one good thing is he gave us extra breadsticks for the wait.
  • Rating 1.0
    1 out of 5 Stars
    If the site would allow negative numbers, I would have given it a -5. Manager was extremely rude and it took 40+ minutes to get our food. Never did get any bread sticks and the manager said that was my problem. Unacceptable
  • Rating 1.0
    1 out of 5 Stars
    Wish I could put a negative in this category.

    Waited for over half hour for our food, staff refused to give bread sticks to us while waiting.

    Ridiculously understaffed, restaurant wasn't even filled to capacity.

    Very disappointed, angry, frustrated with the service. Worst experience ever.
  • Rating 5.0
    5 out of 5 Stars
    great service
  • Rating 1.0
    1 out of 5 Stars
    WOSRT EXPERIENCE!! THEY FORGOT HALF OUR ORDER AND TOOK FOR EVER TO BRING FOOD TO US! WE EVEN HAD TO GO ASK FOR THE FOOD 30 MINUTES AFTER WE ORDERED

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lincoln, NE. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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