Fazoli's 132nd

Rating 2.9
2.9 out of 5 stars
(25 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

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Recent Guest Reviews for Fazoli's 132nd

(Displaying 6 out of 25 reviews)
  • Rating 1.0
    1 out of 5 Stars
    We ordered chicken carbonara...sauce was tasteless must have been out of a can... the chicken was over cooked and was like chicken jerky. The meal was served cold and the garlic butter wasn't even melted... no one even came to ask us how everything was ..we left without eating and kicked ourselves for not getting our money back...HORRIBLE FOOD...WE TOLD EVERYONE WE KNOW
  • Rating 1.0
    1 out of 5 Stars
    I normally really enjoy fazolis but my most recent experience was absolutely terrible. I ordered a spaghetti with meat sauce and a side house salad with ranch. The cashier was wearing a shirt with holes all over it. He was initially friendly when taking my order but then things took a turn. He gave me my number after I ordered and I waited for my cup and salad but never received either so went to sit down assuming they would be brought with my entree but as soon as I walked away the cashier snipped to wait for my stuff so I returned to the counter to be handed my cup and a very wilted and brown ceasar salad. When I pointed out it looked like a ceasar and was browning the cashier told me it was fine and turned around. I tried picking out the brown leaves but in the end could not eat the salad. The same cashier brought me my entree and ice cold breadsticks. There was an additional cup of something on the side that wasnt mine and when I said it wasnt mine the cashier copped an attitude about how it was mine then stood over me for a minute. It was awkward and uncomfortable. The spaghetti was fantastic and hot like usual once I was able to eat in peace. I hope this was a one time occurrence and the cashier was just having a bad day because as I said before I normally enjoy fazolis and grab lunch there quite frequently on weekends but this experience was just too bad to not report.
  • Rating 1.0
    1 out of 5 Stars
    Came in for family dinner an hour and a half before closing. Food was delivered to our table in take out containers. No flatware to be found. The cashier just hands us plastic. Then the food is cold. Seriously, do you not want business?
  • Rating 1.0
    1 out of 5 Stars
    I used to work at this fazoli's 20 years ago. and in the last 5 years this place is gone significantly downhill. I've been coming here at least once or twice a month since I was 16. today I tried to order a pizza baked spaghetti without pizza sauce with meat sauce instead. I was told that it was not allowed. after arguing for 2 minutes on whether or not it was allowed I had the customer service person get the manager. The manager told me that's also not allowed they with new franchise policies they can't substitute sauces on specials. That is ridiculous. The sauce cost to same when you order a side of it whether it's pizza bak sauce or marinara or meatsauce. Substitutions should not cost extra or be disallowed.
    If this continues to be the standard at fazoli's me and my family will stop coming here all together.
  • Rating 3.0
    3 out of 5 Stars
    Lid not closed tightly on three cheese tortellini. Spilled all over bag.
  • Rating 1.0
    1 out of 5 Stars
    Its a sad day when my favorite Fast Italian place in town so thoroughly disappointed me. Im a fan of your fettucini alfredo, actually has to thro it away as I did the ceaser salad. Noodles were so firm they were hard, sause was pinkish and tasted and mouth feel was as stale as the pasta. The bright side: the bread sticks were perfect! Im not giving up on you guys, Ive had many many gtrat meals there with my family, maybe the key is to avoid the drivethru

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Omaha, NE. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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