Fazoli's Cass St

Rating 3.1
3.1 out of 5 stars
(33 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

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Recent Guest Reviews for Fazoli's Cass St

(Displaying 6 out of 33 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Today I ordered carryout from the Cass St location. It was ready to go when I got there which I appreciate! I had some other running around to do on my lunch break, so when I got back to my office I opened the container of my Chicken parm...it held the smallest chicken breast I've ever seen. I ordered chicken parm not just spaghetti but I pretty much paid 11 bucks for just that. The chicken breast was also very veiny and fatty. Now I understand that not all of the chicken breast can be the same size...but atleast have it fill up a good portion of the container like a proper chicken parm!
  • Rating 5.0
    5 out of 5 Stars
    Christina M was absolutely amazing. She was helpful, friendly, and was always doing something. I was very impressed. However you reward your great employees she deserves it. Please tell her I said thank you!
  • Rating 2.0
    2 out of 5 Stars
    I normally have no complaints about going to Fazoli’s but yesterday was a very bad experience. I ordered spaghetti with meat sauce and paid for extra meat sauce and didn’t get extra meat sauce. I know this because I go there often and there was barely any sauce on my spaghetti. Also I was told that it came with two breadsticks and I ordered six additional breadsticks and pay for them I asked at the window if all eight breadsticks were in the bag and they said yes but there were only the six extra breadsticks that I paid for not the two that came with the meal. I was on my way to work so I did not have time to come back.
  • Rating 2.0
    2 out of 5 Stars
    I have always had quick service and excellent food in the past. Went to this Fazoli's on May 4th. It took 20 minutes to get our food. They were not that busy at the time and we ate in. They ran out of plates and some of our food was served in aluminum to go containers. Server apologized for service and said that their dishwasher didn't show up. Bread sticks were warm but dry and shriveled up. The rest of the food was ok.
  • Rating 5.0
    5 out of 5 Stars
    I would like to thank the manager/ dark skinned guy with the lazy eye. Our food was taking longer than expected so he personally walked over to are table & apologized for it. He offered us a desert to make everything right. There is not a lot of hard working men out here willing to do what this guy has done/ even care about there job like he does. He’s definitely deserves a raise/bonus/ pat on the back for this one
  • Rating 3.0
    3 out of 5 Stars
    Good service the salads have been brown every time i go so it would be nice to get a fresh salad

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Omaha, NE. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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