Fazoli's Mansfield

Rating 3.8
3.8 out of 5 stars
(177 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 9:00 PM

Deals + Specials

$6.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
$4 Senior Meal - All Day
$4 Off Family Meals - All Day
$6 Lunch Everyday until 4pm

Recent Guest Reviews for Fazoli's Mansfield

(Displaying 6 out of 177 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Horrible experience. Been coming here since I was a kid and now I'm 29. Will possibly not come back here ever again
  • Rating 1.0
    1 out of 5 Stars
    The food was horrible! My husbands chicken alfredo was cold and the chicken was so hard that you couldn't cut it with a fork or knife. My baked spaghetti was hot but it was dry and burnt around the edges. The service was really slow and the tables were dirty and the silverware was dirty as well. It was the middle of the day in the middle of the week and it was not really busy so there wasn't really any reason for the poor service and poor quality of food.
  • Rating 1.0
    1 out of 5 Stars
    This restaurant really needs some attention. This particular location is approximately 35 minutes from my home; this is the 3rd time in as many weeks that I have gone to this restaurant to get a Spinach bacon strawberry salad....this is the 3rd week that I wasn't able to get the salad as advertised because "oh, I think we are out of strawberries". This restaurant is adjacent to a Sams club, have someone go next door and buy strawberries!!! As someone that has to watch what I consume, it is irritating to not be able to order a salad!!!! Please someone address this situation, or just remove that salad as an option then I won't drive that far to only be disappointed yet again. Fazolis has changed over the past few years, not sure the changes have been good ones....
  • Rating 1.0
    1 out of 5 Stars
    this isn't the first time i have been disgusted with the service at this location but it is the first time i'm writing about it. i pulled up to the drive thru, the employee said to wait please. after 6 minutes of no further response, i backed up and pulled forward again to trigger the employee for a second time. she did take my order and as i pulled around the corner, there were 2 other cars ahead of me. i waited 28 minutes to finally reach the window, as the car directly in front of me pulled up in the waiting area as they still hadn't received their full order. i saw the manager or someone in charge hand that car some coupons or freebies before they inched up waiting on their entire dinner. so at the window i sat another 5 minutes without any acknowledgement. that was it, off i drove with no intention of going back ever. maybe in another town i will try your franchise again, but surely not in mansfield. i guess olive garden will be my choice for italian take out from now on. wish i could pick no stars or negative stars for the rating but it won't let me.
  • Rating 1.0
    1 out of 5 Stars
    We stood in line for 20 mins before heading to a rival restaurant. There was a line to the door and no one working the register. The manager was more interested in standing by the food hatch waiting for an order to show up. Not once did he offer to wait on anyone in line. After 4 groups of people walked out, we walked out too. How can you make a profit when you refuse to take orders and collect money?
  • Rating 1.0
    1 out of 5 Stars
    We had terrible food. My Chicken Alfredo pasta barely warm. The Chicken was so tough & dry I couldn't eat it. The bottom of the pasta bowl was thinned out Alfredo sauce & the pasta was dry, too. They forgot our salads. When we did get our salade they were terrible, too. My salad was made of total center cut lettuce. All white hard parts. My husbands spaghetti and meatballs were barely warm. I'm am so mad at this place. I feel like I wasted my $10.00 It was a horrid experience!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Mansfield, OH. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (419) 747-7844 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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