Fazoli's Troy

Rating 3.5
3.5 out of 5 stars
(57 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch
Choose Two half portion menu items and a drink until 4pm.
Monday: $6.99 Whole Pizza Special
Cheese or Pepperoni Pizza, includes 8 breadsticks.
Tuesday: $0.99 Kids Meals
Available all day with purchase of any adult entrée.
Wednesday: $4 Senior Deal
Offer valid with card, add a small drink for just $1.

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Recent Guest Reviews for Fazoli's Troy

(Displaying 6 out of 57 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I have not been to Fazolis for two years as I had a hard time with the portion size of the Family meal that we have ordered for the previous 6 years. We though we would try it again, and I was not disappointed with there being no change to the food portions for the family meal. The price was reduced, but salad is no longer part of the meal, however I can add it for $5.00. That's ridiculous. Than when my food was served, the portion size of noodles was wonderful, but the amount of sauce was not enough to cover the noodles. We left almost half the bowl of noodles as there was not enough sauce.

    Your current value for the family meal, charge more (even though reduced - took food away) and give less food has once again forced me to not eat at Fazolis again. It will be another multiple years before I will consider taking my family again - although by that time, you will probably only offer one food item for the family meal.

    To top it all off - the restaurant has a sense of filth - the floor is nasty, the tables being cleaned where wiped onto the floor.

    To give the restaurant credit - it seemed they were understaffed for the day and there was one lady that took orders, served food, and brought bread sticks around. She was trying to make the best of a bad situation.

    Fazolis has lost my business - especially since I commented on my last visit (2 years ago) and never heard a response.
  • Rating 2.0
    2 out of 5 Stars
    Great customer service but the store was so dirty! I went to get drinks and both machines were out of ice. The machines were so dirty! The caddy for silverware and things was FILTHY, it had hair mixed in with the silverware. Counter needed scrubbed. I was grossed out. I was thankful I had my food to go, I could not have eaten there. The food was good, fresh and hot. The lady that rang us out was wonderful. I won't be going back though for fear of how dirty it was. : (
  • Rating 1.0
    1 out of 5 Stars
    As long-time customers, my bride and I are used to receiving good food with good customer service. Our food remained just fine on this visit but the service provided by Jennifer M. was far and away the poorest we've EVER received in this facility. We made two requests for salad croutons and never did receive them despite her acknowledgement of the request and her assurance she would bring them. She seemed far more concerned with servicing the pepper grinders than caring for the relatively few patrons in the facility as it was well past peak lunch hour (1350, 13 Feb 19, order ID AAAZEHG8ACB3). While we enjoy the Fazoli's menu, this experience will ensure it will be a VERY long time before we return, if ever, and our many friends will be made aware of our experience and urged to refrain from visiting the facility.
  • Rating 1.0
    1 out of 5 Stars
    My friend and I went to Fazolis a few days ago and we were told they were not giving breadsticks out anymore when you dine in at the restaurant. Normally this would not be an issue to us but as we were walking out someone was at the counter getting their complimentary breadsticks. I do not know if they we lying to us or if they paid money but it left a bad feeling that they’re we’re just saying that to us. We love fazolis and eat here quite often but the way we’re treated as loyal customers was not appealing and I do not want any other customers to be treated like I was.
  • Rating 1.0
    1 out of 5 Stars
    I am extremely dissatisfied. My food was cold and tasted awful. I picked up a meal on my way to work and drove 3 minutes and it was ice cold. I am not sure if they even cooked it. This is extremely frustrating and not ok. I paid money to enjoy a lunch and I got uncooked food.
  • Rating 1.0
    1 out of 5 Stars
    ordered a Chicken Caesar Salad as a drive thru order. When i got home I received barely a cup of chunked lettuce, 6 pieces of chicken, 1 strip of bacon cut of and I think some type of cheese. REALLY?? this is a serving of a salad for $7.49. Extremely disappointed and will not be back for some time.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Troy, OH. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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