Fazoli's Troy

Rating 3.2
3.2 out of 5 stars
(72 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Monday

Whole Pizza

Whole Pizza with 8 Breadsticks just $8.99
$8.99
Tuesday

Kids Meals

All Day with adult entree purchase. Limit 3 per adult entree purchase.
$0.99
Wednesday

Senior Meal

Add a small drink for just $1
$4
Thursday

Family Meal Salad

With purchase of any family meal
Free Family Fresh Tossed Salad
Happy Hour

Italian Breadstick Slider

Everyday between 2pm-4pm and 8pm to close.
$1.50
Happy Hour

Pepperoni Pizza Breadsticks

Everyday between 2pm-4pm and 8pm to close.
$2
Happy Hour

Small Drink or Italian Ice

Everyday between 2pm-4pm and 8pm to close.
$1

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Recent Guest Reviews for Fazoli's Troy

(Displaying 6 out of 72 reviews)
  • Rating 5.0
    5 out of 5 Stars
    I have to wonder about the recent reviews posted on the Troy website; were these people in the sane facility I was. I took four of my grandchildren out for dinner on July 1st to the Troy Fazoli's. The customer service was fantastic, the food was great and we were served in a very timely manner. The food tasted very good to all of us (my grandchildren are awfully picky, and they loved it), and the temperature was just right. Someone stopped by the table a few times to see how we were doing. I will have to admit that the restaurant was a little warm, but folks... it is summer; the temperature was in the nineties and the humidity outside was high. We were all comfortable. I stand by my 5 Star rating, and I will definitely return... I've already recommended this facility to some of my friends. Keep up the great food and service.
  • Rating 1.0
    1 out of 5 Stars
    It was hot in the restraunt the cashier was rude noodles were hard
  • Rating 2.0
    2 out of 5 Stars
    The servers are so nice.But my husband ordered a Classic Pasta Sampler.It was not hot.The very nice server took it back to heat it up. It was still cold. A person can't keep heating the meal up, the pasta gets tough.Sorry to say, it was not a good visit.6-22-2019 @5:02:18
  • Rating 1.0
    1 out of 5 Stars
    I dined in at the Troy location on Sunday, June 2, 2019. I ordered some pasta and made it a meal with a salad and drink. I filled my drink and noticed there weren't any small lids that I needed in stock. No big deal. Then, I sat at my table and waited for 15-20 minutes for my food to arrive. This took a lot longer than it normally does. I looked back at the kitchen and noticed there were nothing but young high school kids working there that evening, and they were all just goofing off and laughing. So, that explained why the food took longer than normal to arrive. Once it finally did, I had to remind the young man that I ordered a salad. They forgot, but he went and grabbed it for me right away. Again, no big deal. It was when I was leaving that I was truly disturbed by what I witnessed. I went to the fountain machine to refill my drink before I left, and there was a young, heavy set girl emptying the trash can underneath the beverage area counter. She opened the cupboard door underneath and placed the dirty trash can ON TOP of the counter, where people are preparing their drinks and getting their napkins, silverware, condiments, etc. She took out the dirty bag and replaced it with a clean one. Then she put the can back under the counter. That bothered me, but I didn't say anything. Then I went up to the front counter to get a small lid for my drink. Here comes the girl who just emptied trash. She goes behind the front counter, grabs a plate of pasta and sets it up on the warming station. Her thumb touched the sauce, so she wiped the sauce onto her pants. Then, she turns and asked me if I need anything. I said I need a small lid for my drink. She walks back over to the beverage station and proceeds to grab a sleeve of lids from under the counter. She grabs one out and hands it to me. At this point, I am truly disgusted! Not only did she place a trash can on a counter where people are preparing their drinks and getting silverware to eat with, but she NEVER WASHED HER HANDS after handling the trash! I looked at her and said "Here, let me just grab one out myself." She looked at me with a very confused look so I told her it was very unsanitary what she had all just done. In typical youngster fashion, she gave me attitude right off the bat and argued with me saying that she never handled food. Fact- when you grab a plate of food that is ready to be served and place it under the warming station, you ARE HANDLING FOOD! I told her she needs to wash her hands after handling the trash and she should NEVER place a dirty trash can on top of a counter where people are preparing items to consume. Again, she argued and disagreed with me. I just walked out. I will NEVER eat at this location again because of what I witnessed her doing. That was absolutely disgusting and unsanitary! Seems to me like there needs to be more adults on duty rather than children goofing off.
  • Rating 2.0
    2 out of 5 Stars
    Hair in my salad, interwoven into a piece of the lettuce so definitely not mine, plus it was long piece.
    I also ask for no ice every time, and of course my drink was filled with ice. by the time i got in (after waiting behind 1 car for 10mins), it was pretty much water.
    alittle disappointed.
  • Rating 1.0
    1 out of 5 Stars
    We had bad service on 5/22/19. Our food was not hot just Luke warm had to ask for the grated Parmesan cheese and garlic breadsticks. Which we never did receive.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Troy, OH. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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