Fazoli's Pennsylvania Avenue

Rating 2.2
2.2 out of 5 stars
(29 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Pennsylvania Avenue

(Displaying 6 out of 29 reviews)
  • Rating 1.0
    1 out of 5 Stars
    The staff behind the counter were looking at their phone and speaking about marijuana. The visit went downhill from there. The baked lasagna did not have any sauce in the tin foil boat, there was ice in only one ice dispenser, the tea was out, so the drink I paid for was never filled even after I was asked what else I needed and I told them tea. They took the tea container to the back and never brought it back. It was still 3 1/2 hours to closing, so it should have been returned. It also seemed that the air conditioning is not working properly.
  • Rating 3.0
    3 out of 5 Stars
    Your signs and website say side of Meatballs. Meaning more than one. The 's' makes it plural. However, this location only gives one Meatball when you are buying meatballs. What's the deal???
  • Rating 1.0
    1 out of 5 Stars
    Forgot my pizza that was the thing I was most looking forward to kind of pissed.
  • Rating 3.0
    3 out of 5 Stars
    We live 35 minutes away making Fazolis a treat for us. Was disappointed to get home with my drive thru order just to find out part my order was wrong. I didn't get pasta with my chicken, instead a few pieces of sad and waterlogged broccoli, even though I confirmed, not once but twice that I wanted spaghetti with marinara as my side. Drove over an hour round trip to a pasta restaurant and came home with no pasta. I'm sure this was just an oversight, but it was disappointing nonetheless.
    Edit:I'm changing my review from 1 star to 3 because I feel 1 star was too unjust for this mistake.
  • Rating 1.0
    1 out of 5 Stars
    Took 5 minutes to even be able to order my meal at the speaker. After I paid someone came to the window and said that they were out of cheese pizza so I said I’ll take pepperoni and they said we out of that too. So I handed them my card and receipt and said refund that meal and then magically there was pizza. I got my meal home and my baked ziti has meat sauce even though I was charged more money to have no meat, and on top of that it isn’t even hot. The chicken Alfredo has very little sauce and the noodles look dry. We got two house salads and were supposed to have one house and one Caesar. For $28 this sucks.
  • Rating 4.0
    4 out of 5 Stars
    The food took a very long time to come out. The employee that brought it out did apologize, but a manager never came by. When I finally got my family meal, I did not receive enough sauce for the pasta. When I asked for some more, the employee told me they do not provide any more sauce for free. I explained we were dining in so we should get enough sauce to eat our meal with especially since we get free unlimited breadsticks then I showed him how there was clearly not enough sauce provided & explained how that didn’t make sense. He explained they only provide the same amount of sauce as if you were taking it to go. I said that is why we are dining in instead. I then asked to speak to a manager who reiterated what the employee said & I explained how that seemed ridiculous when we could eat our body weight a piece in breadsticks for free, but can’t even get enough sauce for our pasta. The manager said this one time they would give me an extra sauce for free, but not in the future per company policy. I think your company should definitely look at this policy & change it. It doesn’t make sense at all.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Oklahoma City, OK. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's Pennsylvania Avenue

Click to find available positions and start the application process.
Career Opportunities

Nearby Fazoli's Restaurants

Back to top