Fazoli's Oklahoma City

Rating 2.5
2.5 out of 5 stars
(24 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Oklahoma City

(Displaying 6 out of 24 reviews)
  • Rating 4.0
    4 out of 5 Stars
    Ordered through DoorDash and was happy with everything except no plastic utensils were included and there was a weird note attached to the clamshell my cheeseca came in. It said "SEEK GOD TRUST GOD & STAND ON HIS WORD". I'm sure it was supposed to be nice, but it made me uncomfortable.
  • Rating 1.0
    1 out of 5 Stars
    Disappointment! Couldn't decide between a nice pizza from a competitor or a cheesy gooey baked Ziti,went for the Ziti and visited this location. Friendly staff and food was prompt. Received the order along with the three extra meatballs, as I ordered. Started to look where the nice gooey cheese layer was that's exposed to be on top. Have eaten at other locations and it resembled the pictures that you would find on your web site. Started to eat it and ate 1/2 of a meat ball and started search for the cheese. Literally counted 8-10 little strands of cheese. Took it back to the counter and asked what happened to the nice cheesy layer that was exposed to be on top. The cashier agreed it wasn't right and said they would remake it and took it back to the kitchen. It returned promptly to my table and all they did was add about one rounded tablespoon of cheese in the middle of the Ziti and reheated it to melt the cheese, sad... and it turns out they didn't remake it(still had my half eaten meatball). So since when is it considered acceptable to bring back into your kitchen food that has been served and a portion eaten. Taking the the risk of contaminating your food line with who knows what. You have no idea what health condition the customer may have. My order should have been taken directly to the wash area and dumped. You don't reprocess it back through your food line....That's food safety 101! Nothing but goose eggs for this visit 00. Doesn't deserve a star!!!
  • Rating 1.0
    1 out of 5 Stars
    Waited five+ minutes with no acknowledgement had to ask for manager whom professionally apologized but with attitude and excuses why of which I understand however acknowledgement and letting us know the opportunity and that they will be right with us would have been helpful and the patron behind me just left so customer was lost in the process, they need more training quickly.
  • Rating 2.0
    2 out of 5 Stars
    Service was 'okay', but could've been better. I ordered as takeout 4 meals & 2 desserts, and you're supposed to get 2 breadsticks with each meal. However, the staff failed to include even a single breadstick with my order. As the breadsticks are what I like the most, it was very disappointing. Then when I called to inquire as to why I had not been given any, no one answered the phone.
  • Rating 5.0
    5 out of 5 Stars
    Meeka is amazing! She is definitely a keeper! Meeka greeted us and encouraged us to try a new menu item, which my husband loved! She delivered hot breadsticks while we waited for our food and continued to talk to us with a smile on her face and a sense of humor. I went to the counter to get to go boxes and she included hot breadsticks! Meeka is a super star!! Give her a raise!
  • Rating 1.0
    1 out of 5 Stars
    The person who was taking my order and helping me was rude and not nice at all.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Oklahoma City, OK. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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