Fazoli's Oklahoma City

Rating 3.0
3.0 out of 5 stars
(12 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Oklahoma City

(Displaying 6 out of 12 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I love Fazoli’s food and always have, but I have never been treated the way I was today. I walked in with my two daughters and stood by the cash register to order. We stood there for at least 5 minutes with two workers behind the counter and just feet away from us. They did not acknowledge me other than looking at me and looking away a few times. I began to wonder if I had walked in before the restaurant was open, or if I had done something wrong somehow. When one worker finally came over to take my order, she looked at me like I was bothering her. I ordered and she brought the food to our table, then I heard her laughing with another worker back at the counter. I went up to ask for a water cup and noticed that there was a new person there - potentially a manager? All of a sudden the same female worker responded to me and called me, “sweetheart” in front of this manager. Yet, once again when the manager was not around, I said thank you to this worker and she just glared at me as I gathered my daughters and walked out. I did not complain. I did not say anything negative at all. I have no idea what these first two workers had against me, but I will never go back to this Fazoli’s. It was a terrible experience.
  • Rating 2.0
    2 out of 5 Stars
    Service was slow. Pasta was chewy. Only good item was ravioli.
  • Rating 1.0
    1 out of 5 Stars
    You should close this restaurant down it is sad that the restaurant that is in the truck stop is better than the restaurant that is just a restaurant. We had to ask for bread sticks. We witnessed a employee run their arm through someone's food and then hand it to them to eat. You have a cook preparing food with a 6-inch beard and no beard guard on. No paper towels in the women's room. No lids for the cups and no silverware to eat with. There is no sweet tea and the food is cold. And how are you going to sell me a Caesar salad with no Caesar dressing.
  • Rating 5.0
    5 out of 5 Stars
    We received the the greatest customer service tonight at this location. Check out was average, but once we were seated, Meka took amazing care of us. She checked on us multiple times, brought breadsticks twice, and was just so sweet, anticipating our needs before we needed them. Our group was 3 adults and 3 kids, so the kids sat at the table behind us. She gave them as much attention as she gave us, and treated them almost like adults. It’s rare to find employees that acknowledge your kids once they aren’t babies, let alone interact with them, so this was a huge plus. She was genuine in all interactions and although we usually only visit about once a month, we will visit more often, especially if she’s there.
  • Rating 1.0
    1 out of 5 Stars
    Tired of getting gnocci soup and barely getting soup or NO gnocci at all!!!!!!!!
  • Rating 5.0
    5 out of 5 Stars
    Fast service, Fresh food !

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Oklahoma City, OK. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's Oklahoma City

Click to find available positions and start the application process.
Career Opportunities

Nearby Fazoli's Restaurants

Back to top