Fazoli's 105 N Arney Road

Rating 4.0
4.0 out of 5 stars
(61 reviews)
11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 10:00 PM 11:00 AM - 10:00 PM 11:00 AM - 9:00 PM

Recent Guest Reviews for Fazoli's 105 N Arney Road

(Displaying 6 out of 61 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Fazoli’s was one of my favorite restaurants on the east coast where I used to live so I was beyond excited when I found out this location was opening. However, after eating here about 5 or 6 times, it gets a little less exciting each time. I really enjoyed your new cinnamon breadstick bites tonight but not so much the hair in my fettuccine alfredo. Not sure I’ll make the thirty minute trip out here much anymore after my past experiences sadly.
  • Rating 2.0
    2 out of 5 Stars
    We eat here frequently and more times than not we do not get all of our food. Last night we were shorted two sliders. I called to complain, was told I could come back. But it’s a 20-30 minute drive and we’ve already done it at least 3 times to correct your error. Not happy 😐
  • Rating 3.0
    3 out of 5 Stars
    UPDATE: Thank you, Fazoli's, for the response. Your suggestion to make sure the order taker reads back the order is a good one, but it doesn't apply to the problems I've had. The order is rung in correctly every time, read back correctly every time, and recorded on the receipt correctly every time. The problem is the staff does not put the correct items in the bag. That is the real issue, and it happens repeatedly. Out of the six reviews I can see on your website, there is another person with the same issue. It is an order fulfillment issue, not a cashier/register issue.

    -------------------

    First, I will continue to eat at Fazoli's. The food is good and the prices are decent.

    But... This location is hit-or-miss when it comes to order accuracy. This past Friday I was feeding myself and seven kids, so I ordered lots of breadsticks. The family meal was supposed to come with 8, and I ordered an extra dozen and an extra six-piece.

    When I received my food, I checked the bag (because I have learned from experience) and there were 12 breadsticks *total* in my bag. I was short 14 breadsticks! That's not a small amount. Luckily I hadn't left yet, so an employee went and got the rest of my order.

    If I was eating in the store it would be one thing. But for a to-go order I have to pay for extra breadsticks, so there's no excuse for them to be missing.
  • Rating 1.0
    1 out of 5 Stars
    Poor website execution
  • Rating 5.0
    5 out of 5 Stars
    Super delicious and always nice and hot food!
  • Rating 5.0
    5 out of 5 Stars
    I am frequently greeted by the same cashier, who has been there since the beginning. She’s great, but I don’t know her name.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Woodburn, OR. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Loyalty App

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