Fazoli's Chattanooga

Rating 3.4
3.4 out of 5 stars
(49 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$4 Senior Meal
$5 Lunch Monday through Friday until 4pm

Recent Guest Reviews for Fazoli's Chattanooga

(Displaying 6 out of 49 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Where to start? Dishes piled high on the trashcan that could be seen prior to entering. Girl behind the counter was drinking a soda while taking orders. She also had rainbow, long nails and without gloves she was refilling the Parmesan cheese and yes she was touching the cheese. The floor from the door throughout the entire restaurant was sticking to our shoes. Though the restaurant was practically empty we had to ask about our food which miraculously appeared immediately after we inquired about it. So either we have impeccable timing or it had been sitting in the back. We paid for drinks but the soda machine was totally out and no one at the counter was letting customers that were coming in know that they would have to be filled behind the counter because the machine was out. Even after being notified it was never filled while we were there. It used to be that someone came around with bread sticks. I don't know if the policy has changed but that didn't happen so we had to ask for those as well. The men's room had an overflowed urinal. No lids for drinks, no spoons, and no knives. Every table was dirty so we sat at the "cleanest" one. None of them were wiped down until we began to leave. All while the employees talked and laughed loudly from the kitchen area. We had to go ask for every refill for everything. No one ever checked on us or apologized for the complete disaster we walked into. We honestly should have just left but the magnitude of it all didn't hit us until after we had paid. Overall this was the worst experience at a Fazoli's we have ever had.
  • Rating 1.0
    1 out of 5 Stars
    I didnt even want to give this place a star. When I entered there was a couple standing back from the register. I asked if they had ordered they said no but was deciding and for me to go ahead. I stepped up to the register. There was 2 guys standing there looking into the kitchen. There was a lady standing on the other side and one preparing food. I stood there waiting. Another guy walked up from the dining area. He stood with the other two for a bit. Noone acknowledged us. Finally the one who walked up turned around and took orders. I owe Fazoli an apology. I am sorry I interrupted talk time. I will be more respectful to your employees next time. Thanks
  • Rating 1.0
    1 out of 5 Stars
    Kitchen is a loud black oriented jive party they can be heard throughout the store with their crude interactions
  • Rating 1.0
    1 out of 5 Stars
    I went for dinner,while waiting,employees in the kitchen were Not wearing gloves. An employee off the clock was there with her child,in and out of the kitchen area.The child followed a employee to dining area with lemon's that were cut and put in small cups with no gloves on.I will not be going back to that location again.Non employees should not be allowed in a kitchen area.Especially a small child.
  • Rating 4.0
    4 out of 5 Stars
    Parmasean chicken lasagna is great. Please keep on menu. I like the rewards club that you have. I suppsoe the employees could be more friendly.
  • Rating 1.0
    1 out of 5 Stars
    Literally had to drive all the way back to the store because HALF of my order was missing, I honestly don't think they even bothered to read the ticket

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Chattanooga, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (423) 499-5155 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Online Takeout Ordering
  • Loyalty App / Rewards Program

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