Fazoli's Cleveland

Recent Guest Reviews for Fazoli's Cleveland

• Rating 2.0

  2 out of 5 Stars
  To whom it may concern, I was traveling back home from vacation and stopped by your Cleveland tn restaurant. The food was yummy, the service was great. I am a parent of a 2 month old and as we had been In the car for multiple hours, he needed to be changed. My husband offered to change him, but found no changing table In the men’s restroom. (Not surprising) but as a mother when I walked into the women’s restroom to not find one either...... I found it very inconsiderate to parents of small children everywhere! How can you expect families to dine in your restaurant If you are not equipped to meet the needs of families with small children! Instead I had to change my son in your parking lot in my car, which was very uncomfortable for both of us. I am just wondering if there is a reason as to why you don’t have one.

  Rebecca A
• Rating 1.0

  1 out of 5 Stars
  We come in every week and I order the same dish as I love the ultimate fettuccine. I always order and pay extra for extra mushrooms and sauce. Tonight's meal was awful, the chicken was overcooked to the point hard on one side and pasta was not cooked completely, no extra sauce on the dish and only good thing was the mushrooms. I went to the counter and requested it to be remade as it was not edible. Management was contacted and Stephanie came to speak to me. Explain cooking process of chicken, and advised she can get me extra sauce. Extra sauce on a over cooked chicken , half done pasta is not going to cut it. Ridiculous that my meal was not remade, I now have a plate of food to take to my dog.

  Lowinda Doolittle
• Rating 1.0

  1 out of 5 Stars
  The manager Ashley is very rude my order was messed up and I called and spoke with her about it willingly to bring my food and receipt back for my order and she told me that it was nothing that she could do about it after I had done spent my money on the food I should have been satisfied Period. She got angry because I debated with her on why she couldn’t do anything about it and she said customers must address problems before leaving the drive thru never heard of a rule like that I am very disappointed in the way she handles her store and how she really have time to argue a customer up and down about food that wasn’t right

  Tiera C
• Rating 1.0

  1 out of 5 Stars
  I ordered a kids fettuccini Alfredo and an adults. We both got food poisoning from eating it :(

  Samantha S
• Rating 3.0

  3 out of 5 Stars
  The food and service were wonderful, but the restaurant is miserable hot. It was 85 degrees in the dining room and that makes it very uncomfortable and hard to enjoy my meal.

  Jo S.
• Rating 4.0

  4 out of 5 Stars
  Great food, just a little pricey

  Billy C.