Fazoli's Cookeville

Rating 4.3
4.3 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Cookeville

(Displaying 6 out of 28 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Ordered a salad - disgusting in every way, brown lettuce, 1 dried up strip of onion, used the heel of the head of lettuce and couldn't possibly be more than 5-6 bites of food. I have photos if you would like to see what you are serving. Didn't know any of this until I got home b/c it was to go. I wouldn't have served that to anyone!
  • Rating 5.0
    5 out of 5 Stars
    My husband and I were dining tonight at your restaurant and this young lady named Mona was just amazing!!! She was cleaning, serving, and taking orders like a pro! I’ve never seen someone work so fast! She was also SUPER friendly!
  • Rating 5.0
    5 out of 5 Stars
    Friendly, professional service from Heath M. Exceptionally nice young man.
  • Rating 2.0
    2 out of 5 Stars
    My husband and I had lunch here today. We ordered and before paying I asked the employee if they offered a military discount. She said "yes but I have to ring it up separately." I told her that we both had military id's. She just repeated that she "had to ring them up separately." I told her that I had never heard of that and she repeated again. She made no attempt to do that. Just said that is what she had to do for a military discount. As there were people behind me,I just paid it. I had not been to Fazoli's in quite a while but it was never an issue before.Even if this is a newer policy, then the employee should have canceled one meal out and then "ring it up separately." This may not be a big issue but it has left a bad impression of this establishment. I feel that this employee was not doing her job properly and while not outright rude, it was rude. If she knew what she needed to do to put the discount in the register, then she should have done it. This experience does not make me want to return there. My order Id was:AABS7HJ4ACBS. The employee was Amanda O.
  • Rating 5.0
    5 out of 5 Stars
    Great customer service and food!
  • Rating 1.0
    1 out of 5 Stars
    Nasty they tomatoes were all bad 5 out of the 7 meals we bought were not worth the money at all.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Cookeville, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (931) 528-5500 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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