Fazoli's Hermitage

Rating 3.5
3.5 out of 5 stars
(30 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Hermitage

(Displaying 6 out of 30 reviews)
  • Rating 1.0
    1 out of 5 Stars
    The customer service in this store is sadly lacking. I ordered grilled chicken and it took 26 minutes to arrive. Yasmin was rude and didn't seem to care about her job at all.

    I will add that there is a young guy who is always smiling and helpful when we visit.
  • Rating 1.0
    1 out of 5 Stars
    Restaurant in shambles. Dirty floors, all of the staff on break, very unfriendly.
  • Rating 4.0
    4 out of 5 Stars
    Our recent visit was pleasant, and the food was good. There are a couple items I would like to point out. The table where we first sat had some ants on the table surface. When we brought to the attention of a staff person, they did not seem to express any concern. Secondly, the carpet seems to need cleaning. It felt icky. Lastly, we observed a customer who was barefooted. I believe that is a code violation. You may want to investigate. Thank you.
  • Rating 1.0
    1 out of 5 Stars
    Asked for extra meat sauce got no sauce, also normally the lasagna fills the dish mine was half size. I can send you a picture if you want to see.
  • Rating 2.0
    2 out of 5 Stars
    I placed an online order today. After placing the order, someone from the store called to tell me they did not have one of the items I ordered (gnocchi soup). She said that it was a seasonal item and that she was not able to credit the item since the order was online. Once I arrived at store, I chose cheesecake to replace the soup since I was not able to get a credit. When I arrived home, I noticed the label on the cheesecake had an expiration date of 3/16 (yesterday). I would have much preferred a refund instead of expired cheesecake.
  • Rating 1.0
    1 out of 5 Stars
    So we always love the food but we got a few laghsana dinners the other day and it must have been cooked to long because when we got home it was hard and inedible just thought you should know

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Hermitage, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (615) 872-0105 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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