Fazoli's Hermitage

Rating 3.7
3.7 out of 5 stars
(28 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Hermitage

(Displaying 6 out of 28 reviews)
  • Rating 4.0
    4 out of 5 Stars
    Our recent visit was pleasant, and the food was good. There are a couple items I would like to point out. The table where we first sat had some ants on the table surface. When we brought to the attention of a staff person, they did not seem to express any concern. Secondly, the carpet seems to need cleaning. It felt icky. Lastly, we observed a customer who was barefooted. I believe that is a code violation. You may want to investigate. Thank you.
  • Rating 1.0
    1 out of 5 Stars
    Asked for extra meat sauce got no sauce, also normally the lasagna fills the dish mine was half size. I can send you a picture if you want to see.
  • Rating 2.0
    2 out of 5 Stars
    I placed an online order today. After placing the order, someone from the store called to tell me they did not have one of the items I ordered (gnocchi soup). She said that it was a seasonal item and that she was not able to credit the item since the order was online. Once I arrived at store, I chose cheesecake to replace the soup since I was not able to get a credit. When I arrived home, I noticed the label on the cheesecake had an expiration date of 3/16 (yesterday). I would have much preferred a refund instead of expired cheesecake.
  • Rating 1.0
    1 out of 5 Stars
    So we always love the food but we got a few laghsana dinners the other day and it must have been cooked to long because when we got home it was hard and inedible just thought you should know
  • Rating 1.0
    1 out of 5 Stars
    They charged me too much. Apparently this location doesn’t even know how to use the app. I scanned my code for redemption and when I got home it was not taken off but the app removed the redemption.
  • Rating 5.0
    5 out of 5 Stars
    Great customer service. However, using your order on line process didn’t go smoothly. I do not blame the staff. The notification of an online order should go straight to the kitchen. Possible only their work screen.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Hermitage, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (615) 872-0105 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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