Fazoli's Jackson

Rating 3.8
3.8 out of 5 stars
(34 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Jackson

(Displaying 6 out of 34 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Fazoli's is one of my favorite places to eat and go with enough frequency that we have become friendly with one of the (I assume) managers there. I had never had a bad experience...until tonight. My dining companion only ate a few bites of his meal and when I went to ask for a to-go box, I asked if we could have one of the larger round containers, or one that the salads come in. I was told no, that I could only have the small black box type. Really? So we ended up using 3 of the smaller boxes, which I am sure cost you more than one of your larger containers. You can rest assured this put a huge dent in my opinion of Fazoli's. I have always found your employees to be friendly and accommodating...until tonight. This will certainly reflect on the frequency of visits.
  • Rating 2.0
    2 out of 5 Stars
    The manager is always rude. The staff was not even a bit knowledgeable. There was a hair in the food. Nothing more than an apology was given. It would have been nice to eat the dinner i paid for. We won’t be back.
  • Rating 5.0
    5 out of 5 Stars
    Ms. Rhonda H. and her staff were amazing! We brought in a group of 12 and she had our food out before we sat down! Fantastic attitude and service!
  • Rating 1.0
    1 out of 5 Stars
    Ordered extra breadsticks with drive through order.
    Paid $1 extra, but no extra br ad sticks.
  • Rating 1.0
    1 out of 5 Stars
    Found foreign object in baked spaghetti
  • Rating 1.0
    1 out of 5 Stars
    The young lady who worked drive thru was very rude. She just took my money and gave me my food and said nothing to me. Then when I asked for extra parmesan cheese she gave me 3 little packets. She really needs to work on her customer service skills. She acted like she doesn't want to be there and didn't want to deal with me. If she doesn't want to be there she needs to go home!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Jackson, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (731) 660-0830 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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