Fazoli's Johnson City

Rating 4.1
4.1 out of 5 stars
(109 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Tuesday
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
Wednesday
$4 Senior Meal - All Day

Recent Guest Reviews for Fazoli's Johnson City

(Displaying 6 out of 109 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Horrible employees who cant do the job their paid for. I just love having my food spilled all over the car, ruining both my meal and my passenger seat.
  • Rating 1.0
    1 out of 5 Stars
    Today my son, daughter and I went to this location for lunch. I had seen a billboard ad for "new parmesan bakes" advertised for $4.99. There were at least 4 different bakes shown in the ad. When we got to the restaurant there were no ads anywhere for these...except for a n ad for the parmesan crusted chicken with broccoli. I asked the guy at the register who happened to be the manager if this one was one of the $4.99 bakes and he seemed very unsure but finally said that it was. When the girl brought out food to the table, what she brought was just a bowl of parmesan pasta with no meat. I explained to her that we had ordered the chicken parmesan with broccoli that we were told was $4.99. She looked at our receipt and said that was definitely not what we ordered and took it back to supposedly fix the order. However the "manager" came back to our table and says that the pasta she had brought us was the only $4.99 bake and that it was not pictured. Although when we ordered he specifically said the chicken parmesan with broccoli. This was very deceptive advertising...I have seen it advertised on tv as well as on a billboard. And they showed a chicken parmesan bake as well as several others. But when you get to the restaurant there is no mention of any of these. Needless to say this ruined our lunch. And I will not be returning to this restaurant. I could fix a plain bowl of pasta myself at home for way less than $4.99. For this price there should be some meat involved in a lunch item!! Very deceptive advertising and very overpriced food for the quality. Very disappointed. Had not been to this restaurant in a very long time and will not ever be again. I would have put 0 stars If it was allowed.
  • Rating 1.0
    1 out of 5 Stars
    Complaint about the food. Was just blow off like I did not matter. Cashier did they our remake food and never did. Overall poor customer service, ambivalent employees. Will not eat here again
  • Rating 1.0
    1 out of 5 Stars
    We went in store order our food. Went to sit down over half of tables was dirty the ice machine was out of ice. They brought our food out they didn't bring my salad. Told them about she just looked at me. Waited 10 minutes and had to go back to counter to get my salad. Worst service l ever had there
  • Rating 1.0
    1 out of 5 Stars
    If I could give no stars I would. Tonight I went through the drive thru to place an order I wasn't even half way through my order and the lady on the drive thru demanded me to pull forward before I could even finish. Needless to say I drove through without stopping and I will never eat at this establishment again.
  • Rating 1.0
    1 out of 5 Stars
    Unfriendly staff member at the register. Did not acknowledge we were there. Only ones in line. And when we got her attention. She said very rudely “what do you want?”, took our order and slammed our cups on the counter. She seemed very upset about something. Her name tag was on her hat and stated “belle”

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Johnson City, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (423) 283-4394 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Menu
  • Handicap Accessible

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