Fazoli's Johnson City

Rating 4.0
4.0 out of 5 stars
(114 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
$4 Senior Meal - All Day

Recent Guest Reviews for Fazoli's Johnson City

(Displaying 6 out of 114 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Gotta be honest I wish I can give no stars. Messed up our order not once but twice on a previous visit. Gave us a claim number of 261. My wife decided to pick it up on the way home tonight. After waiting in the drive thru for way to long...she gets to the window to have a “MANAGER” with no name tag come to the window. This supposed leader proceeds to tell Amber that the claim number had been used and she would be getting no more free food from us...his exact words. Oh and we never did claim this food..First of all she works as a nurse at JCMC, and no we certainly do not want anything that is not ours. True I am upset that Jason..he did tell me his name when I called...belittled my wife at a drive thru window after her working 13 hours...but all we wanted was what is entitled to us...and they can keep that now too.
  • Rating 1.0
    1 out of 5 Stars
    No parmesan crust on my parmesan crusted Alfredo bake
  • Rating 2.0
    2 out of 5 Stars
    Ordered at drive thru. Sampler combo. Get home and no bread sticks and pizza wasn’t cooked though. It was still raw in the middle. Highly disappointed.
  • Rating 1.0
    1 out of 5 Stars
    The cashier/waitress Tiffany C was incredibly rude. She brought out the wrong dish, and when I explained what I ordered and wanted, she proceeded to scold me in a very angry and hateful tone as though I was a child. My fiancé told her she was being rude, and that there was no need for the attitude. Tiffany C stormed off shouting she wasn’t being rude, in a hateful volume and tone. She sent a different waitress out with the correct dish, but it was cold. Rather than get nowhere in the store by asking either waitress to get a manager, we simply left. I’ve never had such a terrible experience at a Fazolis before. We also discovered we had been charged for the wrong dish after this explosion of rage from Tiffany C. She never offered to refund the overcharge. Tiffany C’s employment should be terminated immediately. Perhaps then she will understand how to properly take ownership of her errors and not take her mistakes out on her customers.
  • Rating 1.0
    1 out of 5 Stars
    Terrible service. Employee came by our table once asking if we would like anything. We asked for bread. She never bothered to come back. People all around us getting their food. Guess they forgot us.
  • Rating 1.0
    1 out of 5 Stars
    Horrible employees who cant do the job their paid for. I just love having my food spilled all over the car, ruining both my meal and my passenger seat.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Johnson City, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (423) 283-4394 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Menu
  • Handicap Accessible

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