Fazoli's Knoxville

Rating 4.2
4.2 out of 5 stars
(93 reviews)
11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:30 PM 11:00 AM - 9:30 PM 11:00 AM - 9:00 PM

Deals + Specials

$0.99 Kids Meals with Adult Entree Purchase - 5pm - 8pm
$4 Off Family Meals - All Day
$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Knoxville

(Displaying 6 out of 93 reviews)
  • Rating 2.0
    2 out of 5 Stars
    The updated furnishings give the feel of a nicer restaurant. The uncleanliness makes it feel like mcdonalds. Has the feel that everything has been cleaned with dirty water and rag. The food was also not hot but barely warm.
  • Rating 2.0
    2 out of 5 Stars
    I ordered 12 breadsticks and because I did that I didn't get the ones that are supposed to come with. Poor job! I had additional cooking I needed those for.
  • Rating 1.0
    1 out of 5 Stars
    Where to start? Food was pitiful, didn’t get all of our food and customer service even worse. Wouldn’t let me bring my food back even! Manager was supposed to return a call soon. It’s been an hour and still no call. If this was the first bad trip, I wouldn’t be so harsh, but it is consistently getting worse at this location. Selling our house so we aren’t cooking a lot so I went there last week or so. They were out of cheese! 😂 Couldn’t order any baked items! You can’t make this stuff up!😬
  • Rating 2.0
    2 out of 5 Stars
    The employee that took my order was not friendly, seemed like he did not want to be there, and messed up my order. I got two different orders and they were both incorrect.
  • Rating 1.0
    1 out of 5 Stars
    Order was not correct. Food was bad.
  • Rating 2.0
    2 out of 5 Stars
    i was first in line so no wait to order, but sat at the drive thru window for nearly 10 minutes waiting for my meal. Taste was good, but it was a ton of pasta and almost no sauce. I had literally 3 meatballs in my meatball bake and very little cheese. I used to come here all the time but the quantity of the sauce and meat given has gone down. more sauce please!

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Knoxville, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (865) 694-1162 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible
  • Online Takeout Ordering
  • Loyalty App / Rewards Program

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