11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:00 PM 11:00 AM - 9:30 PM 11:00 AM - 9:30 PM 11:00 AM - 9:00 PM
Recent Guest Reviews for Fazoli's Knoxville
Rating 4.04.0 out of 5 stars
(Based on 116 reviews)
- Rating 1.01 out of 5 StarsDec 29, 2019Chicken alfredo pasta was cold, not to mention chicken was so old I could have beat it against a table. My fiancé loves fazolis but when he even says his food wasn’t worth it, I know the meal was bad. Customer service was great but food was awful. Was going to ask for a refund but could never get to the counter because of long lines.Paxton R.
- Rating 1.01 out of 5 StarsDec 28, 2019I had an order delivered via Postmates. I had ordered a penne pasta with spicy tomato sauce. I received a penne pasta with spicy Alfredo sauce. Easy mistake, everyone else in my order had Alfredo. Since it wasn't what I ordered I just wanted it made right. No big deal. Until the person that answered the phone argued with me that I am wrong. She kept saying she "watched them put red sauce on it" and I kept telling her I'm staring at my food it is cheese it is Alfredo but she continued to call me a liar.Amy L
- Rating 3.03 out of 5 StarsDec 26, 2019I went to get more breadsticks and my food was cleared off the table ☹️Pamela M
- Rating 5.05 out of 5 StarsDec 12, 2019Staff was excellent and very helpful and as always the food was great. Connie was especially kind and helpfulJanice S
- Rating 2.02 out of 5 StarsDec 08, 2019The cashier was extremely rude, and seemed as if it was an annoyance and inconvenience that I came in for lunch.Angel b
- Rating 5.05 out of 5 StarsDec 07, 2019Great service, food and customer service!Cissy H.
- Rating 5.05 out of 5 StarsDec 07, 2019Very nice people, very friendly, great foodWalter S.
- Rating 5.05 out of 5 StarsDec 07, 2019Best customer service ever! Friendly employees! Fast service and hot food!Jannice S
- Rating 5.05 out of 5 StarsNov 13, 2019Great customer service from Cheyenne Cox! Thank you for all that you do! You’re the Best!Jeff W
- Rating 1.01 out of 5 StarsNov 02, 2019Always get the two number 7s about 1 time a week about 23 dollars in all tonight got it tonight it was like rubber and the edges were hard asked them to remake it they did when we got it it was no better bread sticks were dry not edible ask team member to speak to manager SHE WAS BEHIND COUNTER WHEN HE TOLD HER I WAS WANTING MY MONEY BACK SHE RAN IN BACK AND HID WOULD NOT COME OUT TO SPEAK TO ME we went out to truck looked in store and now she reappeared some how after we left sorry service for 24 dollars, my son loved the lasagna but tonight he wanted nothing to do with it would not eat anything so it be the last time they get my money BIG LET DOWNJosh H
- Rating 1.01 out of 5 StarsOct 20, 2019I ordered the ultimate fettucini to go and they didn't put any chicken in... Completely changed the dish.Noah, K
- Rating 5.05 out of 5 StarsOct 09, 2019Excellent employees who made sure that we the customers were satisfied. Their names were Cheyenne and Shonta.Linda M
- Rating 3.03 out of 5 StarsOct 07, 2019the food is great, we love coming there multiple nights a week! two problems, every time we order meatball breadstick sliders there is no pesto on it, this has happened three times!! also when I ordered the garlic dipping sauce last time there was only enough in the cup to glaze the bottom. I ordered 12 of your delicious breadsticks to go with it only to find that the sauce that cost about the same as a couple breadsticks only had enough for about three dips. love this place but take it up one notch, I just want my money's worth.Preston, P
- Rating 5.05 out of 5 StarsOct 06, 2019Thanks to Connie for great service and making sure we were satisfied customers.Cindy B.
- Rating 5.05 out of 5 StarsOct 06, 2019Loved the food and Connie was very friendly!Carol T
- Rating 5.05 out of 5 StarsOct 06, 2019Connie is awesome!! So friendly and helpful!Robin R.
- Rating 5.05 out of 5 StarsSep 30, 2019The new associate Shonta is amazing. She might be young but she truly cares about her job and the way she treats her guests.Cynthia W
- Rating 5.05 out of 5 StarsSep 17, 2019Never disappointed! I have always loved fazolisMary R
- Rating 5.05 out of 5 StarsSep 17, 2019Great customer service. Food was freshTrevor H
- Rating 5.05 out of 5 StarsSep 17, 2019Great, friendly serviceAdam, H