Fazoli's Murfreesboro

Rating 3.0
3.0 out of 5 stars
(44 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Murfreesboro

(Displaying 6 out of 44 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I went to Fazoli's on 5/29/19 with my wife, kids, and mother. My mother ordered a sampler that included a salad that had brown leaves all in it that was obviously refrozen and old. My wife ordered a salad for her lunch that had the same issues. The gentleman that appeared to be the manager (Allan D on the receipt) was not friendly at all, which is terrible for someone who is supposed to be the manager. Just wanted to let you know.
  • Rating 5.0
    5 out of 5 Stars
    We were very impressed with the courteous,fast, and friendly/helpful service provided by Alex & Misty at the Murfreesboro location. We will definitely be returning & spreading the word of this great team.
  • Rating 1.0
    1 out of 5 Stars
    Eat at your restaurant every Wednesday, senior special pasta & salad. They reduced size that is hardly enough for young child. I was told that portion had not changed only had new dishes . Another employee stand close rolled his eyes. We then asked him and,he said he did not know what they doing. The spaghetti was served in shallow 3” oblong bowl that had handles on both ends. it had about 5 bites in it. The salad was normal
  • Rating 5.0
    5 out of 5 Stars
    Misty and her team were so good to me. I called in a huge order and she saved me money by making family meals instead of ringing the orders in separately. We were staying in Murfreesboro for the night and I was feeding a soccer team so the savings and the will to go above and beyond was extraordinary- she accommodated me by giving me everything I needed and more. That was a great customer service experience and wanted to pass along my Thank yous. Great job Fazolis!
  • Rating 2.0
    2 out of 5 Stars
    Customer service was good.

    Specifically asked to make sure there was plenty of meat sauce on spaghetti with meat sauce and on the ultimate. I have made a pic but apparently can’t post it here. Not only are the spaghetti with meatball and penna with meat sauce dry as the Mojave desert but the lasagna tastes 3 days old or not cooked. Can’t tell which. We had this problem the last time we ordered. Reason I requested them to make sure there was plenty of sauce.

    One bag of breadsticks is great. One bag is hard as a rock. Bought 12 extra as grands like them with Chef Boy Ardee, a brand I guess we are all going to have to begin using. It’s not got much sauce either but at least it’s moist.

    I’m not a normal complainer but when customer service just doesn’t care and they don’t mind lying to you the best thing is to avoid that place of business but I feel it my duty to let you know what a sad situation this is. Why would I continue to spend $21. And change on a meal not edible?

    So, Fazolis, we are parting ways and I will broadcast my situation across Facebook and to other people.
  • Rating 1.0
    1 out of 5 Stars
    Used to love it. Hubby picked up a chicken parmigiana for me for Mother’s Day. Horrible. They put maybe a tsp of sauce on it (spaghetti is WHITE, with no trace of red at all on the chicken), the “crispy chicken” was undercooked mush. So disappointing, it is pretty much inedible.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Murfreesboro, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (615) 867-4067 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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