Fazoli's Nashville

Rating 3.6
3.6 out of 5 stars
(21 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Nashville

(Displaying 6 out of 21 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Was absolutely bad waiting for more then 25 minutes for my take out order. I was often pie or drink while standing and waiting not satisfying to me.
  • Rating 1.0
    1 out of 5 Stars
    5 of the employees were sitting in the dining area being a bit too loud. I know they have to eat somewhere but they were very distracting. The guy (Aden?) that brought my food kept telling me to take 2 breaths and calm down. I could understand if I had said something or acted like I was angry but I didn’t. He said that a customer told him that once. The sticker on the tea expired at 4 and I was there at 7:30. (Order ID: AABTSHP6AEA7). I’ve eaten at Fazoli’s numerous times and this ranks as the worst.
  • Rating 5.0
    5 out of 5 Stars
    I used the drive-thru on Saturday, May 25th. Great customer service. Roman at the drive thru was awesome. Made me laugh and kept me smiling while I waited for my food.
  • Rating 1.0
    1 out of 5 Stars
    Mens room allways nasty there,paper towl despencer not working as allways,she calls people hun or sweetheart,it is smarting off/starting something,grose mens room,spotie silver ware,never clean,
  • Rating 1.0
    1 out of 5 Stars
    Horrible customer service. I never received breadsticks. I asked twice and they kept running out because they were serving others their 2nd and 3rd rounds. Twice I was told they would bring some out when they were ready and I kept seeing others being served. After 25 minutes I left after asking a third time and being told they just ran out and have to make more. And they just appeared irritated at my request.
  • Rating 5.0
    5 out of 5 Stars
    We stopped at the Fazolis at 10 Harding Mall Drive today in Nashville after leaving the Nashville Zoo. Our food was excellent, but my reason for the review was an employee named Roman. Not only did he bring us our food, but he also checked on us throughout our meal, gave menu suggestions, answered questions and got us anything that we needed without hesitation. I know that Fazolis usually has a person that walks around to give out extra breadsticks, but the service that Roman gave to our table and other while we were there was above and beyond. He gave better service than you receive in most sit down restaurants. I don't usually leave reviews, but I really felt like this employee needed attention on a corporate level.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Nashville, TN. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (615) 832-5200 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Deals
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's Nashville

Click to find available positions and start the application process.
Career Opportunities

Nearby Fazoli's Restaurants

Back to top