Fazoli's Amarillo

Rating 4.0
4.0 out of 5 stars
(79 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

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Value
$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Amarillo

(Displaying 6 out of 79 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Wasn’t even a quarter of the way done with my food and got up and went to bathroom. I came back and my food was gone but they left my drink and receipt. Very disappointing. Offered to remake my food but I was traveling and didn’t have time to wait. UPDATE: Corporate rep said she sent me her email address to discuss but no email address given.
  • Rating 3.0
    3 out of 5 Stars
    Andru was great and very friendly. There was a huge line that he was handling well. The other lady (who i’m guessing was the manager) was pretty rude. When an order was messed up, instead of taking accountability and just apologizing, she blamed the mess up on Andru and got on to him in front of said huge line of people. She actually got on to him 3 times, just in front of us. As a customer, it was very awkward to watch.
  • Rating 2.0
    2 out of 5 Stars
    My order was incomplete i got home and didnt uave my ceasar salad
  • Rating 1.0
    1 out of 5 Stars
    Sat at the drive through speaker for almost 10 minutes, drove around to make sure they were open because it was only 8 to see people in dining room and others in the drive through so I went around the building to try and order again. Sat for another 5 minutes before pulling around and waiting till I got to the window. Once there employees were cutting up and swearing in the back of house yelling loud enough you could hear them with the window closed. Kinda rediculous.
  • Rating 2.0
    2 out of 5 Stars
    Overall impression was that this location has a very laid back, careless outlook on their service. The entire exterior was darked out with no lights, I was not acknowledged at the drive-thru speaker, and the staff wasn’t wearing beard-nets or hair-nets. One employee also had her headset around her neck and wasn’t wearing gloves which is most likely why I had to pull up to the window to order. This staff needs a manager’s attention to get them back on track.
  • Rating 1.0
    1 out of 5 Stars
    This was the worst experience ever here. The dough was raw the portions small and the bathroom were nasty and needed paper towels. One guy was trying to keep up the cleanliness in the dining area.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Amarillo, TX. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (806) 457-9996 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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