Fazoli's Austin

Rating 3.9
3.9 out of 5 stars
(24 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PMClosed Today

Deals + Specials

$6.99 Whole Pizza - All Day
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
$4 Off Family Meals - All Day
$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Austin

(Displaying 6 out of 24 reviews)
  • Rating 2.0
    2 out of 5 Stars
    The food is normally decent here, but the hygiene and cleanliness of this store is lacking. It's normally always dirty, trash around the outside, the door handles that haven't look like they've been cleaned in MONTHS, don't even get me started on the disgusting bathrooms! Makes you wonder what kitchen, and parts you can't see look like.
  • Rating 1.0
    1 out of 5 Stars
    I ordered a whole pizza online like I have several times before. When I arrived to pick up my pizza from the drive thru, I was informed that I now must park and come inside the store to get my pizza. This greatly diminishes the convenience of ordering online.

    So, I waited in line twice to receive my order, had to park and get out only to be handed my order 10 feet away from the drive thru window.

    Please change this process if you desire to provide fast and convenient service to your customers.
  • Rating 2.0
    2 out of 5 Stars
    I came to pick up dinner to go and my order was taken. I explained that I had a rewards on my app and Glen S informed me when to scan my reward. He was unable to get it to accept and had to call the mgr on duty. She was able to ring up my order. When I was waiting I looked through my receipt and my reward was not on the receipt (baked spaghetti). I walked up and informed the Mgr that there was supposed to be a free baked Spaghetti (Reward) and the Penne Past Meal with drink and salad upgrade as well as the Pepperoni Pizza Sticks. She apologized and said she now understood. She took my receipt and credit card and fixed the transaction. I thought all was good until I got home. I figured that when she said she understood after I explained everything that I wanted, that I wouldn't have to check again so I didn't. My baked spaghetti wasn't on the receipt nor in my bag when I got home. To make it worse, I was charge for the Pepperoni Pizza Sticks and they weren't in the bag either. I did have the Penne Pasta and salad and drink so my son was able to eat. I would have gone back but it's not a short drive for me. I have eaten here many times and love the quality of the food. I am just disappointed at the attention to detail and the lack of knowledge for the individual taking my order about the Rewards program and how to ring it up.
    My ticket # 5179
  • Rating 5.0
    5 out of 5 Stars
    Great Service; Great Food!!
  • Rating 5.0
    5 out of 5 Stars
    excellent service and food
  • Rating 5.0
    5 out of 5 Stars
    Very friendly service and everything was as it should be.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Austin, TX. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (512) 335-4436 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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