Fazoli's 82nd Street

Rating 4.5
4.5 out of 5 stars
(52 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

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Recent Guest Reviews for Fazoli's 82nd Street

(Displaying 6 out of 52 reviews)
  • Rating 2.0
    2 out of 5 Stars
    Went in and got a Togo order, ourdered two entrees and a side salad. Got home and did not have a salad. Very disappointing, food was good, but didn’t get salad, might need to double check orders.
  • Rating 2.0
    2 out of 5 Stars
    I'm very unhappy. We arrived at your restaurant at 9:35 pm. We ordered and received our meal in a fairly timely manner. After we started eating, one of the staff came by and asked what we were drinking, and I told her sweet tea. A little later, another employee was taking the tea containers to the back. I just figured that was because it was getting close to closing, and she was moving it toward the back where your drive-up is. I went up later to get a refill, and was told that the tea had been dumped. I really like your food, but I have continually had POOR service, and this is POOR service, especially in light of the fact that I had already told an employee that I was drinking sweet tea.

    Additionally, the sign on your door says you stay open until 10:30. We walked out at 10:10 pm, and the door was locked behind us. If you are going to set your hours until 10:30 pm, then KEEP YOUR DOORS OPEN FOR SERVICE UNTIL 10:30 pm.
  • Rating 1.0
    1 out of 5 Stars
    They would not let me substitute breadsticks for salad on my family meal which I have done MULTIPLE times before. So I went ahead and ordered extra breadsticks. The menu showed $1.99 for breadsticks if ordered with a family meal. They charged me $2.99. I asked about the mischarge and they said I was wrong, the outside Togo menu doesn’t show that price. I said nevermind I don’t want anything. Drove around and took a pic of the menu and took it in to show the manager (which I had been dealing with already) . I know it is just $1 but it was the whole principal of the matter. Learn your menu and your prices..... and be consistent.
  • Rating 5.0
    5 out of 5 Stars
    The staff were pleasant and helpful
  • Rating 5.0
    5 out of 5 Stars
    It is always clean and the people are friendly.
  • Rating 3.0
    3 out of 5 Stars
    I enjoy & visit Fazoli's. There are a few times that your noodles are crusty, very ovbious. That's a bummer I'd rather Hot & Fresh that Hot & dried.Thank you for caring.pa

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Lubbock, TX. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (806) 785-4554 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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