Fazoli's Midland

Rating 2.8
2.8 out of 5 stars
(66 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

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Value
$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Midland

(Displaying 6 out of 66 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Last December I found a hair in my spaghetti while eating at the restaurant in Midland. The manager on duty (initials KB) game me a business card with 2 free entrees and 2 free drinks written on it with her initials. She specifically stated there was no expiration date, but I wrote the date on the card, 12/29/18. Yesterday I went in and ordered and gave the cashier the card. She asked a girl standing nearby what to do and the girl looked at me and flatly said “We’re not going to honor this”. My reply was “Oh yes you are”. At that time she offered to get the manager who came to the counter and said that they would not honor the card because they had had a change in management. He was very rude about it. I simply said okay, and told him I was going to trash Fazoli’s on social media, which has begun. But before that, as we were leaving, a man and young lady walked up to the door and I told them that they might find hair in their food. They thanked me for telling them and they left. At this point, the issue is not the hair in the food, but the poor treatment at the hands of Fazoli employees.
  • Rating 1.0
    1 out of 5 Stars
    Tried to go to restaurant for lunch. Instead was told to leave at the door and that the kitchen could not keep up. The restaurant was clearly not at capacity and they were rude about it. The courteous thing to do would have been a fair warning of a longer wait not to tell us to leave. I am disappointed with the management and fear for the future of this franchise with the business ethics displayed at this visit.
  • Rating 1.0
    1 out of 5 Stars
    We couldn’t even get our order taken. I went at 7pm, and was told to wait before I could place my order (me & a 4 year old, not a large party) 15 minutes later, another guest told me the kitchen was closed to new orders because they were behind & trying to catch up. when I finally spoke to the manager, he flippantly said it was because they were running out of food... I don’t know why they didn’t tell me when I arrived. Super aggravated.
  • Rating 1.0
    1 out of 5 Stars
    The drive through had a small white woman with a bull nose ring with snot dripping off the end. I could not even eat the food I bought it was so repulsive.
  • Rating 1.0
    1 out of 5 Stars
    Ordered 5 entrees. Hair in 3 of them. When I took it back to the counter the lady said it couldn't be their fault because there were no women in the kitchen. I pointed out the guy with the beard and she actually just shrugged! No sorry, can I get you anything else, no attempt to make it right. 15 min later,as I was leaving she offered me a cookie.
  • Rating 1.0
    1 out of 5 Stars
    HORRIBLE ABSOLUTELY AWFUL

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Midland, TX. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (432) 520-4260 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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