Fazoli's Odessa

Rating 3.0
3.0 out of 5 stars
(47 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

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$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Odessa

(Displaying 6 out of 47 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Sat in drivethru for over 25 minutes and only 1 car was able to move from the order sign to the pickup window and they are still here as well waiting for their food.
  • Rating 5.0
    5 out of 5 Stars
    I live in Irving Texas went to visit family in Odessa... & had Fazolis for the first time and was in love!!! Please open one in the DFW
  • Rating 1.0
    1 out of 5 Stars
    Placed order on app, when arrived to pick up food they said the did not have cheesecake and could not refund money due to it being an online order. Person in charge rude and not helpful. We usually love this place but this was upsetting.
  • Rating 1.0
    1 out of 5 Stars
    ZERO STARS I sat in the drive thru for 30 minutes with no one answering, I drove up to the window where they stood their looking at me and doing everything they could to avoid me. I tried calling but their lines are off the hook. Need to get rid of everyone there and start over
  • Rating 1.0
    1 out of 5 Stars
    Poor service, laughing, talking, playing, then order isnt right. I call & am asked "what do you want me to do about it" apparantly they could care less if you eat there or not....
  • Rating 1.0
    1 out of 5 Stars
    Terrible customer service. I arrived at 8:25pm at the drive thru. There were four cars ahead of me. One at the window, one placing an order, and two between.

    The person inside took all of their orders but when I arrived at the drive thru I was turned away. I was told I could come inside. If I wanted to come inside, I would have done that in the first place.

    He was on the mic. He could have taken my order. He didn't. Nor any of the cars that came behind me. None of us went inside and you lost business.

    I'll not be back without some sort of intervention and apology for the terrible customer service and horrible business decisions of your staff.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Odessa, TX. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (432) 550-3600 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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