Fazoli's Chesapeake

Rating 4.2
4.2 out of 5 stars
(86 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Tuesday
$0.99 Kids Meals with Adult Entree Purchase - 5-8pm
Value
$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Chesapeake

(Displaying 6 out of 86 reviews)
  • Rating 1.0
    1 out of 5 Stars
    The person giving us our food was very rude and forgot to give us the dozen breadsticks we had ordered. We had gone through drive through and she just handed us our bag and then walked after after I asked if that was everything or not. It looked like everything was in there and then we got home and were missing the breadsticks.
  • Rating 1.0
    1 out of 5 Stars
    Horrible customer service at the drive thru. I was made to wait 10 mins before anyone greeted me ex:IDid not recieve a "Hi, welcome to fazoli's please hold" Oh no ! U repeatedly saud hello? Three or four times to get a rude response of "hold on".
  • Rating 5.0
    5 out of 5 Stars
    Just want to mention the excellent customer service received on a recent visit.

    I placed a drive-thru order during lunchtime on 2/18/19.  I did not get the name of the cashier who served me but it was a young woman with long, dark-brown braids.  I was  impressed with how professional, respectful, and courteous she was. There was a very minor omission with my order, and when I came back around, she remembered me and the order, was very apologetic, and went above and beyond to quickly correct the issue.

    Sometimes the value of a sincere apology can't be overstated.  Thanks again for excellent service.
  • Rating 5.0
    5 out of 5 Stars
    I always love my experience at this particular Fazoli’s because of one particular employee named Aaron. He’s a hard worker and ALWAYS has a smile on his face and a friendly word for his customers. Give that boy a raise! Thank you for the consistent, delicious food, the yummy breadsticks, but mostly, thank you for Aaron!
  • Rating 2.0
    2 out of 5 Stars
    I’m always used to this location’s outstanding customer service but unfortunately, I’ve noticed the last two times (came in last month and again this month) that the staff is not very friendly and have made errors on orders. The staff doesn’t seem to care when the order is being placed so when an error occurred, they seem frustrated and defensive. Please don’t be quick to write anyone up, but the staff seems they need more training with friendlier, efficient, and accurate service. Thanks.
  • Rating 4.0
    4 out of 5 Stars
    Customer service could be much better and employees are a little rude sometimes. Love the food

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Chesapeake, VA. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (757) 548-0441 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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