Fazoli's Chesapeake

Rating 4.3
4.3 out of 5 stars
(82 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Tuesday

$0.99 Kids Meals with Adult Entree Purchase - 5-8pm

Value

$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Chesapeake

(Displaying 6 out of 82 reviews)
  • Rating 2.0
    2 out of 5 Stars
    I’m always used to this location’s outstanding customer service but unfortunately, I’ve noticed the last two times (came in last month and again this month) that the staff is not very friendly and have made errors on orders. The staff doesn’t seem to care when the order is being placed so when an error occurred, they seem frustrated and defensive. Please don’t be quick to write anyone up, but the staff seems they need more training with friendlier, efficient, and accurate service. Thanks.
  • Rating 4.0
    4 out of 5 Stars
    Customer service could be much better and employees are a little rude sometimes. Love the food
  • Rating 4.0
    4 out of 5 Stars
    Good food at affordable prices. Its not fastfood quick, but much, much better tasting and healthier. Ordered on line numerous times and they always had the order done and waiting for pickup. Tried drive thru once, same great taste, but the wait was about 10 minutes.
  • Rating 3.0
    3 out of 5 Stars
    The food is great for the price, however there were no faccocia croutons on the caesar salad and not any bread sticks for the 2 entrees as ordered. This was an order placed on line.
  • Rating 1.0
    1 out of 5 Stars
    ORDER ID AABP2HESACAQ
    I am writing to complain about the meal that I got from store 5078 at 1204 Greenbrier Parkway in Chesapeake, Va today - Jan 5, 2019. I ordered a double slice cheese pizza and a small beverage. For $4.99, I thought a double slice would be a reasonable amount of food. I was disappointed to get 2 miniature slices of what looked like microwaved frozen pizza. I was even more disappointed when I considered the fact that I could have gone around the corner to Little Caesars and gotten an entire cheese pizza for about the same price - and it would have tasted better than the ridiculous bits of food that I received at your store. It was a horrible value for the money.

    With the small drink, the total price was nearly $7 without tax. That would get me a real meal at almost any fast food restaurant and certainly more food than what I was given. I felt ripped off, had food that did not taste good, and was still hungry when I left. I have been to this store in the past but was never ripped off like this.

    I wanted a refund but I did not have time to return the food to the manager in the store. I will wait for any action or response from you.
  • Rating 1.0
    1 out of 5 Stars
    Last night, Sunday. My husband and I went to fazolis in Chesapeake. We go about once a month. One of our favorite places when we come to Va. We live in NC. About an hour away. Anyhow, last night was the only time I had a bad experience. At about 8pm we go in. 4 employees, 3 males and 1 female, were standing at the counter, talking to 3 girls, whom I assume are customers. And they are all in a conversation. Ignore my husband and I for a few minutes. We finally order. Asked for ranch on the side. The employee not paying attention kept putting " dressing on the side". (I ordered the turkey club) I kept having to explain I want everything on the sandwich. He seemed easily confused. We had to ask for our cups and breadsticks. We go sit down. We hear the employees and the other guest, laughing joking and cussing. Not just one or two words. But every other word was profanity. I'm no prude, but that was too extreme. My husband who is always a calm man, was getting very upset. They bring our food, missing the dressings on my sandwich. But the food was very good. No complaints about that. I once against asked for ranch dressing. The female said she will bring it to me. She went back to talking to the group and completely forgot about us again. Now those 3 female guest go and sit down. After about 20 minutes at the counter. So the Male employees followed and horse played in the dining room. We had enough and left. Disappointed. Never has this fazolis ever had employees this disruptive. This morning, I called the manager of the store. He acted like it was nothing. And said, "do you want free meal?". As if that's why I called. Just to get free food. And was not surprised or apologetic about his crew. This is the reason I came on your website. I dont want to see one of our favorite places to eat, go down hill.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Chesapeake, VA. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (757) 548-0441 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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