Fazoli's Newport News

Rating 4.2
4.2 out of 5 stars
(60 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Tuesday

$0.99 Kids Meals with Adult Entree Purchase - 5-8pm

Value

$5 Lunch Weekdays until 4pm

Recent Guest Reviews for Fazoli's Newport News

(Displaying 6 out of 60 reviews)
  • Rating 4.0
    4 out of 5 Stars
    I have to say, I was watching Asa train diamond, what a great professional job I saw I thought he was a manager. he deserves to be noticed and if there's a problem where he's coming in late have a talk with him and tell him where he could go in a company if he'd work on that problem because he sure will be a good manager. the only one fault I do have with Fazoli's is I ordered a double spaghetti and there was hardly any sauce on it they said they followed protocol will you guys need to fix your protocol because my spaghetti was so dry and I had to pay $0.50 just to get sauce on it
  • Rating 1.0
    1 out of 5 Stars
    The wait time is entirely too long for a drive through. The employee at the window told me she forgot I was at the window.
  • Rating 1.0
    1 out of 5 Stars
    I called to fazoli's to order 3 doz garlic breadstick this past Saturday. I was told we didn't need to order early just come in a they would be ready. My husband went and ordered 4 dozen instead of the 3 I asked for. When we went to take them out of the bags the bread sticks had been shoved in the bags, were twisted many broken in half and flattened. It was to late to return them and our guests said it was ok, but it was quite embarrassing. We would have been better of buying them from frozen section and baking them ourselves they would have at least looked better. I was very disappointed and will never do this again.
  • Rating 5.0
    5 out of 5 Stars
    Always great customer service and food. Excellent place to eat with my kids for a filling and delicious meal
  • Rating 1.0
    1 out of 5 Stars
    Terrible customer service. Very slow. Workers mostly standing around talking. Extreme backup for those eating inside, but the drive thru was moving along well. The napkin dispensers, utensils, ice, etc were empty and none of the workers seemed to notice.
  • Rating 1.0
    1 out of 5 Stars
    Horrible customer service. Waited 45 minutes and still no food. When we went to ask, they said we’re backed up. I asked why they didn’t tell us that when we ordered. She said, “couldn’t you see we are backed up?” I said that’s not my job to know that as the customer, it’s your job to tell me that. She said do you wanna refund? And I said yes I do. I love Fazoli‘s food but that was the worst restaurant experience I’ve ever had. There were several other customers that were upset and several who were asking for a refund as well. When the lady gave my husband his money back she said some people just don’t know how to act. So we walked across the street and we are nw eating at IHOP .

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Newport News, VA. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and ​Primo ​Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!

We also offer catering Anytime. Anywhere. Any Occasion. Call (757) 596-4324 to place your order!
Restaurant Amenities
  • Catering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Handicap Accessible

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