Fazoli's Eau Claire

Rating 2.9
2.9 out of 5 stars
(49 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Eau Claire

(Displaying 6 out of 49 reviews)
  • Rating 1.0
    1 out of 5 Stars
    Entire dining area was filthy and disgusting. Food and napkins everywhere, almost all the tables were dirty. The service was slow, and when we asked about more breadsticks the kitchen staff gave us attitude and only one breadstick at a time.
  • Rating 3.0
    3 out of 5 Stars
    Everything was great except for the lasagna pan was only half full. It look like they just put two slabs of lasagna in there. I had bought enough for eight people, and lasagna was the favorite dish and did not have enough. I Was very disappointed about that.
  • Rating 1.0
    1 out of 5 Stars
    WOW!! Seriously filthy!!! Not just it’s been a busy day dirty..more like nobody has cleaned the walls or beneath the booths in a year or so dirty! YUCK! Also, it was raining, the roof was leaking over the top of one of the booths, and nobody seemed to even notice. Too bad, we used to enjoy coming here.
  • Rating 5.0
    5 out of 5 Stars
    We travel from the Twin Cities and make a special trip to Fazoli's because we miss their food so much. On our last visit we meet Karen, who made our trip so worthwhile. She is a gem and one of the nicest ladies ever. She is a great "Fazoli's cheerleader" and an outstanding employee. I hope she is there on our next trip!
  • Rating 4.0
    4 out of 5 Stars
    Sullivan H. had excellent customer service, wonderful manners and an energetic attitude!
    He rang up out order, brought us our food and got us the extra breadsticks I requested. He was patient and friendly. - and no - I am not related to him nor have I ever met him before our visit here. It just gives me some hope for ‘customer service & manners’ to possibly make its way back into the business place (he looked high school age).
    Very Refreshing- Fazoli’s needs to hire many more of him!
  • Rating 1.0
    1 out of 5 Stars
    We ordered for a company meeting, asked that the names be put on each person's selection. When we arrived to pick up the order there was a line out the door and only one person on the register and we could see our order sitting there. Finally got our order, got back to the office and we were missing one person's lunch. When I called they said, "Oh yeah, it is sitting here." I asked if it could be delivered since we were in a meeting. I was told no, so I had to make a second trip, wait in a long line again. When I was given the missing meal, someone from the back yelled, "tell her we're sorry." That's it. No compensation for having to make two trips through no fault of our own, by the time I got back everyone's meals were cold as they waited for this person's to eat. Very poor service. And we order from there quite often but guess we will be looking for another option when they can't get it right, there are not enough people on that it takes for ever to pick up the order when you can see it sitting there getting cold. And then we have to make a second trip due to their error....oh wait, I guess I should have known to look through every meal in the bag to make sure I had them all. Guess it was my fault.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Eau Claire, WI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

Download The Loyalty App Today!

Earn 1 point for every dollar spent. Receive $5 for every 50 points.
Sign Up Now

Join Our Family at Fazoli's Eau Claire

Click to find available positions and start the application process.
Career Opportunities
Back to top