Fazoli's Fond Du Lac
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM
Recent Guest Reviews for Fazoli's Fond Du Lac
Rating 1.91.9 out of 5 stars
(Based on 67 reviews)
- Rating 5.05 out of 5 StarsJan 15, 2020Stopped in Tuesday night the place was clean I felt welcome enjoyed my food and everything that manager lady Aly was very nice too unexpectedly made my night.Jeff B.
- Rating 5.05 out of 5 StarsDec 20, 2019Excellent customer service. I ate there 12-19-19 for dinner. Your manager Allie was amazing, she saw to our every need along with plenty of breadsticks! I was wary of returning because of problems in the past but will return thanks to her.Anna K.
- Rating 5.05 out of 5 StarsDec 12, 2019Great customer service. Food was fast and still fresh and hot. They were on top of fresh breadsticks.Amanda D
- Rating 5.05 out of 5 StarsDec 10, 2019Your worker Dustin is a hard worker and a very respectful worker.he loves his job and really likes to help people out when they have question.im happy to hear that he loves working for youTony r
- Rating 5.05 out of 5 StarsDec 10, 2019The front counter person named dustin did an excellent job and deserves a raiseDerek T.
- Rating 5.05 out of 5 StarsDec 09, 2019My server dustin was so wonderful.he made sure to ask me how my day was going.if I had a question he answered it and showed me and told me about the the rewards app.and I will come back for sure. He was so awesome and very positive and helpful.he read my order back to see if it was correct and he's very polite.Marcus T
- Rating 1.01 out of 5 StarsNov 26, 2019Employees where acting out and fighting. Food was rather dry not much sauce. Had two employees throwing stuff at my vechile, as I went outside the vechile took of and went across the road into the old best buy parking lot. Do not know individuals names however management was seen trying to look for one of them. Horrible experiance will not be returning to this place ever in this city.Kristine k
- Rating 2.02 out of 5 StarsNov 16, 2019Took my family of 4 to eat at one of my favorite places. They brought our table 3 breadsticks and promised to bring out more but never did. That’s pretty lousy considering I’d spent $45 on food there. Plus I’ve had better lasagna from the microwave. It’s really not what it used to be any more.Tim C
- Rating 1.01 out of 5 StarsNov 07, 2019Took a half hour to get our food. Place was not that busy. Lady walked right by us and didn't even offer breadsticks while we waited. Edit *** ended up walking out after 45 minutes of not getting food because they lost our orderNoel a
- Rating 1.01 out of 5 StarsNov 03, 2019All the tables had not been cleaned or cleared. Tasteless fettuccine alfredo with hardly any sauce. My son wanted lasagna and was told were out and the breadsticks didn't even taste like they had garlic on them. Long wait for our food. We are frequent customers but we may change our mind.Tanya A.
- Rating 1.01 out of 5 StarsOct 25, 2019Missing sauce for breadsticks, incorrect sauce on my pasta, not very happy serviceAngela S
- Rating 1.01 out of 5 StarsOct 20, 2019This was the worst experience I've had here ever. By far. I ordered the oven baked sampler at 719pm on 10/20/2019 and I didnt get my food until 743pm It was horrible customer service, no pizza for meals, no ice for drinks, they gave my order not once but twice to different tables. And they had nothing to say other than "oh well" I'm completely appalled.Krystal B
- Rating 2.02 out of 5 StarsOct 07, 2019Sauce tasted scorched. No bread sticks at counter, only 2 with meal, more not offered, otheres had lots of bread sticks. I really like your bread sticks AAA4DHXYACCT 8 02 59 PMMike S
- Rating 1.01 out of 5 StarsSep 17, 2019I had a horrible experience at this location. Food took more than 20 minutes to be brought to the table and when it finally made it the pizza was hot and it was obvious that the pasta was made while waiting for pizza. It was all stuck together, the chicken was so dry I could t eat it, and to top it off it was cold.Randy V
- Rating 1.01 out of 5 StarsSep 06, 2019Very poor,slow service.Employees did not know what they were doing. After a 20 minute wait employee came to me and said cook forgot to make my order. Very upset. Restrooms were filthy. Will not come back to Fond du lac locationHank K.
- Rating 1.01 out of 5 StarsSep 02, 2019Disappointed to be charged $.50 extra because I ordered marinara instead of meat sauce, I don’t recall get this charge in the past...doesn’t marinara cost you less cause there is no meat in it!Ellen E
- Rating 1.01 out of 5 StarsAug 31, 2019Very poor, never greeted. Girl got order wrong. They ran out of bread sticks. They forgot my pizza always had an excuse. I mean how can u forget to spray the pan for a pizza. I will forsure not go back.Kim p
- Rating 4.04 out of 5 StarsAug 25, 2019Ok coustomer service
Didn't get complete order
Ravioli was one big clumpTracy m
- Rating 1.01 out of 5 StarsAug 16, 2019Very poor customer service didn't understand how to add points to my account and was rude to me telling me she didn't know what I was talking about she said she never heard of them having a rewards program. Connie S. needs a lot more training on customer service. Food tasted good but her rude service left a bad taste in my mouth. Hope I hear from her manager to be able to discuss this employee's rude attitude.Mary B.
- Rating 1.01 out of 5 StarsAug 14, 2019Horrible food, horrible customer service.Caitlin M