Fazoli's E Mason

Rating 2.4
2.4 out of 5 stars
(9 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Deals + Specials

Everyday: $5 Lunch

Choose Two half portion menu items and a drink until 4pm.

Monday: Pasta Your Way Special

$3.99 Pasta Your Way

Tuesday: $0.99 Kids Meals

Available 5pm - 8pm with purchase of any adult entrée.

Wednesday: $4 Senior Deal

Offer valid with card, add a small drink for just $1.

Thursday: $4 Off Family Meals

Family meals include family salad and 8 breadsticks.

Recent Guest Reviews for Fazoli's E Mason

(Displaying 6 out of 9 reviews)
  • Rating 1.0
    1 out of 5 Stars
    I went to Fazoli’s today with my boyfriend and we usually love Fazoli’s but when we were up front ordering our food we could hear one of the managers swearing because that’s how loud he was. Katherine R. The lovely girl taking our order offered us a sampler platter because neither of us know what we wanted to eat! also when we were on our way to find a place to sit and we saw vomit and it has been sitting there for a while but Katherine came and cleaned it right up for us! Definitely did not like some parts of our visit but I sure will if Katherine is working!
  • Rating 1.0
    1 out of 5 Stars
    I had just went through the drive through and ordered the oven baked sampler and 6 extra breadsticks. When I got home and opened my food I had received a completely different entree. It was baked penne with mushrooms spinach and meatsauce. I dont live super close so I didn't go back, but just thought I'd mention it since I can't believe they got it wrong and I only went through the drive through. Highly dissapointed.
  • Rating 1.0
    1 out of 5 Stars
    Food was absolutely terrible. Customer service was rude and basically non-existent. We ordered fettuccine Alfredo and asked for sides of broccoli and mushrooms. When it got delivered to the table it had one piece of broccoli and one medium mushroom cut up in tiny pieces. Upon the waiter delivering it to the table I asked if we could get additional broccoli and mushrooms because their portion amount that was on ours was unacceptable. He informed me we would need to pay an additional four dollars on top of the four dollars we had already paid for these toppings. When I expressed my dissatisfaction and asked to speak with a manager I was told that he was the manager. He did not offer to remedy my complaint at all. After taking the first few bites of the fettuccine it was noticed that there was also penne pasta and spaghetti noodles mixed in with our entrée. Furthermore, our noodles were dry, yellow, and cold, as though they had been sitting out for several hours prior to us ordering them. When we brought them to the counter Alec, the manager, Offered to reheat the dishes and when my mom explained to him that it was more than just being cold, his only satisfaction he could offer us was to say I’m sorry. If one had a customer service he would have easily offered to bring more broccoli and mushrooms or even remake the plates to satisfy customers. He was downright rude and inappropriate and I can’t believe he was given the title of manager. Shortly after this encounter at the front of the store Alec the manager was overheard asking his staff if they could handle the front because he really needed to have a cigarette. Apparently satisfying his nicotine addiction is far more important than satisfying any customer that comes into the store.
  • Rating 1.0
    1 out of 5 Stars
    We placed our order online. First of all I did not get my salad so I called and they said I can either come back to get it, give them my name and next time get $5 off my order or they will mail me a coupon. I chose coupon in the mail. That was acceptable to me so I gave him my address. I also ordered the Spaghetti bake. I was disappointed. There was very little cheese or sauce but there was more spaghetti than anything else. I have not been there in years. I will use the coupon but I doubt if I will ever eat there again.
  • Rating 1.0
    1 out of 5 Stars
    I visited the E. Mason store in Green Bay yesterday. 12/8/18 I tried the new Buffalo Chicken Mac & Cheese. The chicken did not seem done to me, it was cold and the texture was off. I decided I would microwave it at home and guarantee that the chicken was cooked properly. I asked for a take home container, and they were all out. I’m very disappointed. We normally love Fazoli’s. We will go get itialian food somewhere else next time.
  • Rating 5.0
    5 out of 5 Stars

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Green Bay, WI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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