Fazoli's Wausau

Rating 3.0
3.0 out of 5 stars
(21 reviews)
10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 10:00 PM 10:30 AM - 11:00 PM 10:30 AM - 11:00 PM 10:30 AM - 10:00 PM

Recent Guest Reviews for Fazoli's Wausau

(Displaying 6 out of 21 reviews)
  • Rating 5.0
    5 out of 5 Stars
    Elizabeth was great. Kind and quick.
  • Rating 1.0
    1 out of 5 Stars
    Terrible. The cashier ruby was nice but The server was extremely rude. Like she didnt want to be there, practically threw the plates onto the table, had a bad attitude. May not return due to this type of service. Never had an experience like this.
  • Rating 1.0
    1 out of 5 Stars
    Pasta was not done. Not as good as normal. Really chewy
  • Rating 1.0
    1 out of 5 Stars
    Far from what it used to be. Tonight it was pretty empty. Elizabeth took our order and had to fix it many times and held everyone out because she couldn't stop twitching and half falling asleep. Out food came with over cooked pizza, half of our breadsticks Elizabeth dropped on the floor and never replaced. All the tables were dirty, and after a while this Elizabeth lady came to clean around the restaurant, and gave all the customers anxiety because she was running around, not completing any task and ran a customer into a high chair.
  • Rating 5.0
    5 out of 5 Stars
    great customer service, my friends and I travel for an hour frequently just to come to this restaurant. the women that helped us at the counter, Debbie, was the sweetest lady ever and really made our experience great. our food was out before we were even able to get drinks. amazing. love this place.
  • Rating 1.0
    1 out of 5 Stars
    Went through the drive thru around 1:45pm on Sunday 3/3. Employee had horrible people skills. Not saying hi, not thanking anyone, grumpiest voice...just doing the bare minimum. I hate when there is no professionalism. My Italian ice cup was not even filled up to the top and the portions for the pasta dishes are so small. It never used to be this way with the company over 10 years ago. I never went hungry. I’ve tried this location several times recently and been severely disappointed each time. I’m done with Fazolis and Panera/Noodles will always be getting my money from now on. Hopefully this comment will change the experience for others in the future.

About Fazoli's

Welcome to Fazoli's fast, fresh, Italian restaurant in Wausau, WI. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian!
Restaurant Amenities
  • Free Wi-Fi
  • Catering
  • Online Catering Ordering
  • Drive-thru
  • Take-out
  • Gift Cards
  • Senior Discount
  • Email Discount Club
  • Vegetarian Options
  • Employment Opportunities
  • Kid's Night
  • Kid's Menu
  • Lunch Special
  • Daily Specials
  • Handicap Accessible
  • Loyalty App
  • Online Takeout Ordering

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